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Just bought an ariens 20hp lawn mower from home depot. Having…

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Just bought an ariens 20hp...
Just bought an ariens 20hp lawn mower from home depot. Having difficulty starting, it clicks and the motor moves about a quarter inch and thats it. Could it be the solenoid or starter giving me this problem.
Jeff
Submitted: 2 years ago.Category: Small Engine
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Answered in 16 minutes by:
6/23/2015
Technician: Curtis B., Technician replied 2 years ago
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 30,519
Experience: have worked on and around most engine models for 35 yrs./Polaris ATV expert
Verified
Welcome to JUST ANSWER small engines, let me try to help you !! Single click , or a rapid clicking when key is turned to start? If single click, remove the spark plug and see if engine will spin.
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Customer reply replied 2 years ago
Single click. Engine spins.
Technician: Curtis B., Technician replied 2 years ago
Can you follow the posiitve battery lead to the starter solenoid and jump the two large terminals, to see if the starter spin engine? This is quick test of battery cables and starter. Do you have a voltmeter to see if the battery voltage drops below 8 volts when you try to start?
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Customer reply replied 2 years ago
Sorry for the delay was at work yesterday. Ok got home this morning mower started right up. Had to run out to store came back same scenario wouldnt start just clicked. Jumped solenoid got same response just clicks. Do not have voltmeter.
Technician: Curtis B., Technician replied 2 years ago
Check the battery cables connections!
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Customer reply replied 2 years ago
Battery cable connections look good
Technician: Curtis B., Technician replied 2 years ago
Did you try to tighten them?
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Customer reply replied 2 years ago
Everything was retightened.
Technician: Curtis B., Technician replied 2 years ago
If the solenoid is clicking, and it is getting full battery voltage, the solenoid would be bad! If it is not getting full voltage, the battery or the cables are fault.
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Customer reply replied 2 years ago
So i should check it with a voltmeter then? What should it read?
Customer reply replied 2 years ago
Ive already replaced the battery so i know thats not the problem.
Technician: Curtis B., Technician replied 2 years ago
Fully charged battery will be over 13 volts!
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Customer reply replied 2 years ago
Ok will put it on charger and check in morning.
Technician: Curtis B., Technician replied 2 years ago
Ok, thanks.
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Customer reply replied 2 years ago
Ok charged battery and checked with voltmeter right at 13 checked battery cable to solenoid at 13 as well.??????
Customer reply replied 2 years ago
Just started seeing smoke come from where wire connects to starter with foul smell while trying to crank motor over
Technician: Curtis B., Technician replied 2 years ago
!! Battery cable to the solenoid connection, or the starter? Not a good start for a new mower!
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Customer reply replied 2 years ago
Smoke was coming from the starter where the wire attaches to it.
Technician: Curtis B., Technician replied 2 years ago
Is the connection tight? A loose connection will cause heat. If it is the starter, it needs to be replaced!
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Customer reply replied 2 years ago
I checked and tightened all connection earlier today. Starter had been getting hot to touch the past few days when i tried starting it. So we have come to the conclusion that the starter is bad?
Technician: Curtis B., Technician replied 2 years ago
If engine turns freely, not seizing up, it has to be a bad starter!
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Customer reply replied 2 years ago
Ok i just replaced starter and solenoid. All thats left is the switch to the seat and brake pedal. Anyway to disconnect the seat to see iff thats the problem and eliminate it as a problem. Unlesd u can think of something else im at a loss.
Technician: Curtis B., Technician replied 2 years ago
Stater just clicks? Remove the spark plugs and see of if engine will spin with starter.
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Customer reply replied 2 years ago
Just clicks. Removed spark plugs, same thing. Engine moves about a 1/4 in. Everytime i click it.
Technician: Curtis B., Technician replied 2 years ago
Can you turn engine full 360 manually with hand?
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Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 30,519
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Experience: have worked on and around most engine models for 35 yrs./Polaris ATV expert

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