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My neighbor has a 60HZ 9kw 22 kw generac generator about 3
My neighbor has a 60HZ 9kw 22 kw generac generator about 3 years old. She has a leak at the gasket at the bottom of the engine. Is this common and can it be repaired. … read more
Hank F.
Hank F.
Technician
High School or GED
18,137 satisfied customers
Have a generac 11k generator...few years old. Power is out
Hey I have a generac 11k generator...few years old. Power is out and generator has kicked on. Have power to the house but the unit shows a AC Battery charger yellow warning. Haven't had any issues bef… read more
Hank F.
Hank F.
Technician
High School or GED
18,137 satisfied customers
I have a Generac XD500e with the Yanmar L100W6-G. The
I have a Generac XD500e with the Yanmar L100W6-G. The complaint was that the generator would die after 30 - 45 minutes operation. I found the battery was dead and what appeared to be a no charging pro… read more
Hank F.
Hank F.
Technician
High School or GED
18,137 satisfied customers
My 11kw generac generator shutdown because of low oil. I
My 11kw generac generator shutdown because of low oil. I added 1 quart which brought the level half way between low and full. It started and ran without issue for a few hours then tons of white oily s… read more
Hank F.
Hank F.
Technician
High School or GED
18,137 satisfied customers
My Generac whole house generator failed to come on during a
Greetings Pearl, my Generac whole house generator failed to come on during a power outage this evening. I got out the manual and tried to troubleshoot. when I opened the case and manually started it u… read more
Hank F.
Hank F.
Technician
High School or GED
18,137 satisfied customers
Casing piece moved or rotated which caused the alternator to
casing piece moved or rotated which caused the alternator to seize up which ripped the wiring the control board which caused it to wrap around engine mount and melted tthe wiring on Generac 20 kw gene… read more
Curtis B.
Curtis B.
Technician
Associate Degree
20,427 satisfied customers
My generic standby generator won't revert to standby mode
My generic standby generator won't revert to standby mode when power is restored … read more
Wayne
Wayne
Grand Pa
Vocational, Technical or Trade Scho
3,306 satisfied customers
I have a 14kw generac. 5yrs old. I replaced battery after
I have a 14kw generac . 5yrs old. I replaced battery after getting warning battery low on control screen . It ran once now all 3 lights on side and controls board are flashing. Nothing on screen.blank… read more
Hank F.
Hank F.
Technician
High School or GED
18,137 satisfied customers
The trickle charger in my Generac guardian does not seem to
The trickle charger in my Generac guardian does not seem to be working, and the battery only holdsd a charge for a few weeks.… read more
Hank F.
Hank F.
Technician
High School or GED
18,137 satisfied customers
I have a Generac 17kw whole house generator. It kept us powered
I have a Generac 17kw whole house generator. It kept us powered for 48 hours during last week's ice storm in PA. However, our florescent lights were dim, our computer battery backups were beeping the … read more
Hank F.
Hank F.
Technician
High School or GED
18,137 satisfied customers
generac propane powered generator just stopped while running
generac propane powered generator just stopped while running and will not restart. We have only used 4 x for short intervals. It is brand new. Panel says low battery though battery charger states it i… read more
Hank F.
Hank F.
Technician
High School or GED
18,137 satisfied customers
Hi, I have a 12 year old 15kW unit with a 1 Liter (2 cylinder)
Hi, I have a 12 year old 15kW unit with a 1 Liter (2 cylinder) engine. It isn't getting propane. There is spark, but if I get it to start, it runs rough and then conks out. I have Diagnostic Repair Ma… read more
Hank F.
Hank F.
Technician
High School or GED
18,137 satisfied customers
My generator is Item(model#)(NNN) NNN-NNNN 16 Kw natural gas serial
My generator is Item(model#)(NNN) NNN-NNNN 16 Kw natural gas serial # XXXXX(NNN) NNN-NNNN Our old transfer switch was part # XXXXX Our new replacement transfer switch is part # XXXXX I would love to h… read more
Hank F.
Hank F.
Technician
High School or GED
18,137 satisfied customers
Sept.18,2011 I had a 20KW/999 Generac installed by a lic.electrician.
Sept.18,2011 I had a 20KW/999 Generac installed by a lic.electrician. The unit never to my knowledge cycled on. On Sept 26.2011, the electrical service to the house was interrupted and the battery to … read more
Hank F.
Hank F.
Technician
High School or GED
18,137 satisfied customers
I have a Generac 55G gasoline generator that starts beautifully
I have a Generac 55G gasoline generator that starts beautifully but has no output power. I checked the fuses and the 20A breakers on the font and the main connections which all look good. Our mechanic… read more
Conservative
Conservative
Service Advisor
Vocational, Technical or Trade Scho
154 satisfied customers
Hi. I have a question about our Generac 17kw generator. I
Hi. I have a question about our Generac 17kw generator. I went to start it manually, noticed that the screen was blank, then realized the battery was dead. I connected a battery charger to the battery… read more
Hank F.
Hank F.
Technician
High School or GED
18,137 satisfied customers
I have just installed a Generac 5875 a week ago. The message
I have just installed a Generac 5875 a week ago. The message light is indicating 'low battery". What could the problem be?… read more
Hank F.
Hank F.
Technician
High School or GED
18,137 satisfied customers
We purchased a Generac Generator for our new home in 2008.
We purchased a Generac Generator for our new home in 2008. We are having trouble with the battery staying charged. We have it set to run once a week, and by the next day it reads low battery. What cou… read more
Hank F.
Hank F.
Technician
High School or GED
18,137 satisfied customers
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