How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask J.R. Your Own Question
J.R., Small Engine Technician
Category: Small Engine
Satisfied Customers: 7445
Experience:  Owner of outdoor power equipment business, repairing all makes and models.
Type Your Small Engine Question Here...
J.R. is online now
A new question is answered every 9 seconds

I have a John Deere 325 that would not turn over (battery is

Resolved Question:

I have a John Deere 325 that would not turn over (battery is good). I had the starter checked and the solenoid needed replaced.   After reinstalling the starter the engine still won't engage (neither is the starter).   Any suggestions?
Submitted: 7 years ago.
Category: Small Engine
Expert:  J.R. replied 7 years ago.
Do you have a voltmeter?
Customer: replied 7 years ago.
I have a voltmeter and have checked the voltage with the key in start position at the solenoid on the small purple and white striped wire. There wasn't any reading. What else should I check?
Expert:  J.R. replied 7 years ago.
If you have no voltage getting to the small terminal on the solenoid then it sounds like you have a bad safety switch. Check the seat switch first.
Customer: replied 7 years ago.
I bought this mower used and someone cut the wires to the safety switch under the seat and twisted the wires together. Is there another safety switch, like for the clutch?
Expert:  J.R. replied 7 years ago.

The tractor has a neutral switch, and the pto switch. The tractor should only start in neutral and when the pto is off. 11 is the neutral switch and 17 is the pto switch. You may also want to check the fuses in the control board.




Customer: replied 7 years ago.

I checked the fuses and they were fine. Should I get a reading on the two small wires that run from the ignition switch to the circuit board? I'll also try to check the neutral and PTO switches tomorrow.


Expert:  J.R. replied 7 years ago.
I am not certain on the circuit board. I have never did any in depth checks on them. Check the switches and let me know what you find.
Customer: replied 7 years ago.

After checking the switches you told me about I found that my PTO switch was bad. I appreciate your help in determining the problem with my mower.


Expert:  J.R. replied 7 years ago.
Thank you.
J.R. and other Small Engine Specialists are ready to help you