Small Appliance
Small Appliance Repair Questions? Ask a Technician ASAP
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Answered in 1 day by:
7/19/2020
Category: Small Appliance
Satisfied Customers: 4,598
Experience: Owner/Partner at Bargain Box
VerifiedHi, I am Martyn, here in Australia.
Thanks for reaching out to us here at JA for assistance.
I will be pleased to try to work through the problem with you as best as I can. I work incrementally to eliminate common issues first, then, refine the response as we chat.
Unfortunately I am unable to Phone, as it is only for mainland USA, if the system generates a request for a call, please ignore it, you will not be charged.
The "Expert" community at Just Answer are not on JA Staff, we are Technicians and Professionals from across the globe (I am in Australia), we have our own businesses to run, as well as spending time to help with Q&A on JA in our "spare" time.
Time differences may affect responses depending on where we each live. We are not affiliated to the manufacturers in any way, other than as Service Techs in a Help Desk capacity.
NOW, let’s get down to the issue at hand…
- Looping/Bunching is about tension...
- Most common is Looping on UNDERSIDE... but.... not always
- Bottom loops = Top tension and vice versa...that is it.
- ....BUT... there may be trapped lint, so take a look at the tutorial linked here
- May take several times to clear...quilting is especially bad for this, it generates lots of lint esp with the batting/wadding.
- Sometimes an uploaded photo or two, of the problem area, even a video can be very helpful .... here's how
https://www.justanswer.com/help/how-do-i-send-photo-or-file-expert (Desktop is best)
It may take more than one exchange to get a fix, so please work with me, you are my eyes and ears here. Let me know how you get on
Thanks
Martyn
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