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My Elena air artist machine won't connect to my internet. To
my Elena air artist machine won't connect to my internet. To connect I have to hit the Janome to turn on but that switches off the internet. I have tried 5 times on my iPad and 3 times on my Samsung phone. It says connected no internet. … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
4,088 satisfied customers
I can't find a 4gb usb stick to use downloaded JEF
I can't find a 4gb usb stick to use downloaded JEF embroidery patterns onto my machine. Bought a Janome 8 gb and it doesn't seem to be working. Don't know what I'm doing. This says you are a General C… read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
4,088 satisfied customers
How do I download designs from a Professional Embroidery
How do I download designs from a Professional Embroidery System 5 to a disk … read more
Expert
Expert
Me being a dummy!!! I have trying to save a design from my
me being a dummy!!! I have trying to save a design from my digitizer v 5.5 to a thound drive to get it to work on the jamone … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
4,088 satisfied customers
I'm having a problem transferring designs to my janome 500e.
I'm having a problem transferring designs to my janome 500e. The file show usb and embf folder and machine indicates file is transferring but does not show up on my embroidery machine … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
4,088 satisfied customers
My mother's Janome Memory Craft 11000 Special Edition will
My mother's Janome Memory Craft 11000 Special Edition will no longer recognize CDs from other companies. It used to recognize them just fine. How can I help her fix it? Her local Janome dealer knows n… read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
4,088 satisfied customers
Why does the Janome 550e not ready the stick. Two machines.
Why does the Janome 550e not ready the stick. Two machines … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
4,088 satisfied customers
I have a Designer Diamond deluxe. When I download an
I have a Designer Diamond deluxe. When I download an embroidery design from Embroidery Library as an unzipped Vp3 file on a USB drive, the machine won't read it. It's coming from a Mac rather than a P… read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
4,088 satisfied customers
I have an old Janome MC 9000. I would like to buy a blank
I have an old Janome MC 9000. I would like to buy a blank card for it so that I can download my other designs. Where can I get one from please … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
4,088 satisfied customers
When I am trying to transfer an embroidery design to my
When I am trying to transfer an embroidery design to my machine it says that no file is found … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
4,088 satisfied customers
How do I format jump drive to download embroidery patterns?
how do I format jump drive to download embroidery patterns? … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
4,088 satisfied customers
I cannot get my Janome S9 to read my thumb drive. I
I cannot get my Janome S9 to read my thumb drive. I downloaded some hearts from a design site. It says “hearts” on the Janome screen, but I cannot get it to show any designs. Can you help me? … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
4,088 satisfied customers
I have a Janome 500 E. Perhaps 3 years old. I was never
I have a Janome 500 E. Perhaps 3 years old. I was never given any lessons on how to use the machine. I've been using you tube as best as I can. I purchased Embrillance and various fonts from Etsy and … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
4,088 satisfied customers
My Janome 11000 sewing machine for embroidery should read
My Janome 11000 sewing machine for embroidery should read embf files. My machine is only displaying ORDF which does not work with the jef format. How do I return it to the embf format? … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
4,088 satisfied customers
I can't get any of my designs to show on my module. I have a
I can't get any of my designs to show on my module. I have a Janome embroidery four needle, MB4 . … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
4,088 satisfied customers
It's imposible to open desigs from my PC in my Janome 500e.
It's imposible to open desigs from my PC in my Janome 500e … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
4,088 satisfied customers
I had my Janome MC11000 upgraded to 3.10 but it does not say
I had my Janome MC11000 upgraded to 3.10 but it does not say special edition. I want to use the accuquilt feature and I do not know if it has it. It was installed and how do I get it to my computer? … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
30,194 satisfied customers
I just upgraded my Janome 9000 to a 11000 which uses a
I just upgraded my Janome 9000 to a 11000 which uses a different format. I have several memory cards that I would like to convert from sew format to jef format. I tried the reader writer but some of t… read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
4,088 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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Last Updated: 12-20-22

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