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I have a Janome 400E Machine and the thread keeps getting
I have a Janome 400E Machine and the thread keeps getting caught up in the bobbin. I took it apart and cleaned and oiled it and it did not fix the problem. I do not know what to do next. Any help woul… read more
Mike R.
Mike R.
4,204 satisfied customers
I have a Janome 11000 SE. My Dongle has quit working. The
I have a Janome 11000 SE. My Dongle has quit working. The case around the usb end has come loose. When I put it in my computer I get this message....."Security device not found". … read more
Mike R.
Mike R.
4,204 satisfied customers
My janome 350e makes a grinding sound when I start to
my janome 350e makes a grinding sound when I start to embroider a pattern . It lasts for about one minute and then stops until the next time I turn on my machine … read more
Christopher Coleman
Christopher Coleman
2,381 satisfied customers
I am unable to embroider on my memory craft 8000. After
I am unable to embroider on my memory craft 8000. After setting up and pressing the "start" button, the screen says to attach the P foot and lower the presser foot. I have already done this, so I am n… read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
636 satisfied customers
Janome 9000 Led Screen will no light. Also are there any new
Janome 9000 Led Screen will no light. Also are there any new Janome's that use Discuses for embroidery? … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
636 satisfied customers
HELP... I tried to send a 'whale clipart' that I had
HELP... I tried to send a 'whale clipart' that I had embroidered and converted to a jef across from my computer to my Janome MC 10000 machine and now the machine is jammed on the egg timer and complet… read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
636 satisfied customers
I can't get any of my designs to show on my module. I have a
I can't get any of my designs to show on my module. I have a Janome embroidery four needle, MB4 . … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
636 satisfied customers
My embroidery arm on my 12000 is giving me trouble. When I
My embroidery arm on my 12000 is giving me trouble. When I turn on the machine it buzzes loudly, but won't move. The error … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
636 satisfied customers
Destiny II machine. When embroidery arm is in, I get error
Destiny II machine. When embroidery arm is in, I get error saying "Turn off machine before removing needle plate cover." I don't get this message if regular sewing - not embroidery. I too, the embroid… read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
636 satisfied customers
The upper thread of my Janome MC9700 keeps getting stuck in
The upper thread of my Janome MC9700 keeps getting stuck in the slot between 1 and 2 in the threading pattern. When I remove the thread, it feels like it's caught on something. After I rethread, it st… read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
636 satisfied customers
I'm doing a QAYG and sewing ITH. I want to know if I can
I'm doing a QAYG and sewing ITH. I want to know if I can increase the size of the stitches. I rang a Janome dealer and was told I could do it in settings. I couldn't find it. Could you please tell me … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
636 satisfied customers
I have a 3160 QDC Janome and my on off button popped off. In
i have a 3160 QDC Janome and my on off button popped off. In looking at it i see 2 little silver "things" that came out also. Is this a common thing to happen? … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
636 satisfied customers
My Janome 10000 keeps telling me the thread is broke, but
My Janome 10000 keeps telling me the thread is broke, but it's not. The sensor sounds and it stops sewing. Check the thread, top and bobbin, it's ok, begin sewing again, sew 6 stitches, sensor sounds … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
14,122 satisfied customers
Memory I have a janome 1100memory craft also have digitizer
memory I have a janome 1100memory craft also have digitizer pro v 2.0 had for years in dell computer windows 7 somehow I lost sent machine to jwas unable to scan and send to sewing machine everything … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
14,122 satisfied customers
When I connect my embroidery arm to my creative sensation
when I connect my embroidery arm to my creative sensation sewing machine when I go to calibrate my hoop it vibrates and keeps telling me I have the wrong hoop on when I have put in the hoop size I wan… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
14,122 satisfied customers
What software can I purchase to download embroidery designs
What software can I purchase to download embroidery designs to my Janome sewing machine. Sewing machine uses Windows, not Mac software… read more
Expert
Expert
I have Singer XL 4000 sewing machine. It has been working
I have Singer XL 4000 sewing machine. It has been working all day and now will not turn back on. I have plugged it into several different outlets and it will not turn on. This machine is only a few mo… read more
Jon
Jon
Appliance Technician
Associate Degree
32 satisfied customers
We have a Janome MC9900, sewing/embroidery machine. In regular
We have a Janome MC9900, sewing/embroidery machine. In regular sewing straight stitch mode the bobbin holder catches the needle and eventually hangs up or breaks the thread. This machine is 3 months o… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
400 satisfied customers
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