Small Appliance

Small Appliance Repair Questions? Ask a Technician ASAP

Ask an Expert,
Get an Answer ASAP!

We have a Frigidaire gallery side by side. Last night, it…

Customer Question
We have a Frigidaire gallery...
We have a Frigidaire gallery side by side. Last night, it beeped and we notice that the frig temp was up to 66. The freezer was still at zero. We pulled off the back of the freezer and there was a little build up that we removed off the coils with a hair dryer but not a ton. This temp started to go down on the frig so we went to bed. This morning the frig says it is at 60 and the freezer is at -15. The frig is really not the High because stuff like milk is still cold. Any insights on what could be causing this?
Submitted: 4 months ago.Category: Small Appliance
Show More
Show Less
Ask Your Own Small Appliance Question
Answered in 8 minutes by:
3/9/2018
Small Appliance Technician: woody463, Home Appliance Technician replied 4 months ago
woody463
woody463, Home Appliance Technician
Category: Small Appliance
Satisfied Customers: 13,209
Experience: 32 years repairing home appliances
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient.
Also the website will send you a phone call offer that is not from me!

Can I please have the Full model number of the unit to better assist you ?

Ask Your Own Small Appliance Question
Small Appliance Technician: woody463, Home Appliance Technician replied 4 months ago

And do you hear the freezer fan running to circulate the air ?

Ask Your Own Small Appliance Question
Customer reply replied 4 months ago
Model number is ***** Yes fan is running.
Customer reply replied 4 months ago
Also the water line to get water out of the door is not working so we assuming it is frozen since the freezer is so cold.
Customer reply replied 4 months ago
I just opened some vegetables from the frig and they are frozen so it is for sure not 62 in there.
Small Appliance Technician: woody463, Home Appliance Technician replied 4 months ago

ok so then would you say that the issue is just that the temperature display for the fresh food section is incorrect and that the fresh food section is actually cooling fine?

I am helping you along with other customers so there may be a delay in responses to do not panic just wait for my reply thank you.

Ask Your Own Small Appliance Question
Customer reply replied 4 months ago
The vegetables that I referenced were actual cut in a container on the second shelf. Everything in the frig is definetly still cold. For example, I had some milk in there that had previously been frozen so as of yesterday it was a mixture of liquid and some frozen chunks. I just checked it and it still has the frozen chunks in them.... if it was really 60 degrees in there, I wouldn’t think there would still be frozen chunks after 12hours at this temp.
Customer reply replied 4 months ago
Also after being in the freezer to get things out for lunch, that is down to -3 now.
Small Appliance Technician: woody463, Home Appliance Technician replied 4 months ago

Ok so it is not 60 degrees and the unit is actually cold in the fresh food section .

Which means you either have a bad control board or the temperature sensor is bad .

Do you have a Volt-Ohm meter and know how to use it? to be able to do any component or voltage testing

Ask Your Own Small Appliance Question
Customer reply replied 4 months ago
That is correct that it is cold inside the unit. We do not have a meter.
Small Appliance Technician: woody463, Home Appliance Technician replied 4 months ago

ok so if you have no way of testing the fresh food section thermistor do you just want to replace it and see if that takes care of the issue.?

Ask Your Own Small Appliance Question
Small Appliance Technician: woody463, Home Appliance Technician replied 4 months ago

A new thermistor is like $30.00

Ask Your Own Small Appliance Question
Customer reply replied 4 months ago
A quick update....we have been in our freezer and frig over lunch time and the freezer is now back to 0 but the frig is at 63. It seems to me an issue on the frig side.If you think there is a good chance you think it is the thermistor, then let’s go ahead and replace it. It is a pretty easy fix, isn’t it?
Small Appliance Technician: woody463, Home Appliance Technician replied 4 months ago

yes the thermistor is just a two wire quick disconnect plug .

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

If you have any questions just reply back to me .

Ask Your Own Small Appliance Question
Customer reply replied 4 months ago
I contacted an appliance repair company in town that is well known and they also sell parts for diy. They have part, so I will pick it up in a couple hours and then replace it. Can you tell us where this sesnsor goes?
Small Appliance Technician: woody463, Home Appliance Technician replied 4 months ago

it is located on the rear interior wall behind a small cover .

on this parts break down the thermistor is item 22 and the cover is item 23.

https://www.partadvantage.com/diagram/1/0/00053723/680/900

Ask Your Own Small Appliance Question
Small Appliance Technician: woody463, Home Appliance Technician replied 4 months ago

once you installed the part give it 24 hours to give the control board the correct temperature reading .

If you then still have the same issue your looking at replacing the main control board under the unit .

Ask Your Own Small Appliance Question
Customer reply replied 4 months ago
Found the location in the frig. We’ll see what happens after we replace the part later this afternoon.Once everything gets to the correct temp, will that defrost the water line or is there something else we have to do for that?
Small Appliance Technician: woody463, Home Appliance Technician replied 4 months ago

no lets just defrost it .

I`m hoping the control board was seeing a bad sensor and was trying to make it colder then the 60 degrees the sensor was telling the control board it was in the fresh food section and was just trying to make it colder and got it too cold.

Ask Your Own Small Appliance Question
Customer reply replied 4 months ago
When you say let’s defrost it, do you mean just let it do it on it’s own?
Small Appliance Technician: woody463, Home Appliance Technician replied 4 months ago

no warm the line up with a hair dryer , or turn the unit off for several hours with the door open ,

Ask Your Own Small Appliance Question
Small Appliance Technician: woody463, Home Appliance Technician replied 4 months ago

Always glad to assist you anytime.

Thank you in advance.
If you need me again for any other issues you can request me Master Tech.

And Even after you rate me Today if you have a question just reply back to me,
I will still assist you, no extra charges .
But rating me 5 STARS is the ONLY way I get paid for my time. I do not get compensated until you rate me.

Ask Your Own Small Appliance Question
Customer reply replied 4 months ago
We’ll let you know how it goes after the part is in.Any tips on where the water line is that we should use the hair dryer on?
Small Appliance Technician: woody463, Home Appliance Technician replied 4 months ago

well if you think the line in the door is frozen you would want to heat up the door .

Ask Your Own Small Appliance Question
Customer reply replied 4 months ago
Never mind, got it! Just tighter than what we expected!
Customer reply replied 4 months ago
We have it changed and the water line defrosted while we had the door open. Do we need to turn it off/on to reset it all? I know it will take a little bit of time until it all adjusts completely.
Customer reply replied 4 months ago
We changed the thermistor at 4 pm. Temperature is still reading 60. Is the temperature going to slowly go down or all of a sudden register correct temp if that was the problem? Or will it take 24 hours for us to see any change?
Customer reply replied 4 months ago
Just wondering if you are going to be available today to answer any questions.It has been 18hours since we replaced the thermistor and not have not seen any changes besides the temp dropping a few degrees. We are thinking that since we have not seen any change, that it was probably not the problem. Do you agree or do you recommend waiting the full 24hours?
Customer reply replied 4 months ago
It came down to 41 degrees until about 2:30 so about 22.5 hours but then started to go back up to 58. Thought we had it....any suggestions. Was 4 degrees away from our set point of 37 and then for whatever reason started to climb. Was coming down 1 degree every 3 minutes.
Small Appliance Technician: woody463, Home Appliance Technician replied 4 months ago

ok if replacing the thermistor did not get the proper temps ,we know the thermistor is good so it has to be an issue with the electronic control board.

Do you have a thermostat that you can place it the fresh food section to see the actual temperature, before you replace that expensive control board?

Ask Your Own Small Appliance Question
Small Appliance Technician: woody463, Home Appliance Technician replied 4 months ago

I see you have NOT replied back to me .
Do you still need assistance on your question?
If not I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me 5 STARS is the ONLY way I get paid for my time .

Ask Your Own Small Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a small appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask woody463 Your Own Question
woody463
woody463
woody463, Home Appliance Technician
Category: Small Appliance
Satisfied Customers: 13,209
13,209 Satisfied Customers
Experience: 32 years repairing home appliances

woody463 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

kingcobra80

kingcobra80

Small Appliance Technician

467 satisfied customers

20+ years repairing various small appliances

Rob

Rob

Small Appliance Technician

151 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

The Home Smithy

The Home Smithy

Handyman

102 satisfied customers

45 years of fixing things

russ

russ

TECHNICIAN

101 satisfied customers

28 years experience

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

70 satisfied customers

35+ Yrs Experience - 40,000+ 'Real World' Repairs

Jon

Jon

Appliance Technician

32 satisfied customers

Appliance Service Technician with 10+ years experience.

The Appliance Guy

The Appliance Guy

Home Appliance Technician

14 satisfied customers

Owner/Technician of a Home Appliance Business for 6 years. 25 years electrical/mechanical experience.

< Previous | Next >

Related Small Appliance Questions
I have a subzero refrig freezer. It is 20 years old. I
I have a subzero refrig freezer. It is 20 years old. I recently replaced - see attached - and now the fridge is not working correctly. It gets up to 60 degrees before turning back on. What else could … read more
Appliance Tech-Care
Appliance Tech-Care
Appliance Technician
Associate Degree
70 satisfied customers
I have a singer confidence quilter # 7469 & every time I
I have a singer confidence quilter # 7469 & every time I start to sew the needle goes down & then the machine stops, beeps, & the screen flashes the code ' 88 ' . I have had it serviced twice for this… read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
140 satisfied customers
I need help with my sewing machine, it is a brand model 167.
I need help with my sewing machine, it is a WHITE brand model 167. I cant get it to do a straight stitch any more. I've downloaded the original manual and tied it's instructions along with you tube us… read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
140 satisfied customers
Loking fot electric cord for Bravetti fryer model Bf155
loking fot electric cord for Bravetti fryer model Bf155 b1500 watts … read more
Kelly
Kelly
Owner/Technician
High School or GED
146 satisfied customers
I have a new stand mixer and when I used for the first this
I have a new stand mixer and when I used for the first this week it stopped working correctly. It went through a cycle and when I raised the head to scrape the contents andlowered … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
I'm looking for a drive belt for a Panasonic bread maker
I'm looking for a drive belt for a Panasonic bread maker SD200. Do you know where I might get one? … read more
Dino
Dino
gcse
60 satisfied customers
Shaver ESLV9N when cleaning goes to "alert" sound after
shaver ESLV9N when cleaning goes to "alert" sound after cleaning begins ***@******.*** … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My blendtec vita mixer stopped turning. Sounded like a spoon
My blendtec vita mixer stopped turning. Sounded like a spoon or something was in it. Nothing except fruits (no pits). Now the blade is 'frozen'. Do I need a new blender top? … read more
Kelly
Kelly
Owner/Technician
High School or GED
146 satisfied customers
My 2 year old Roomba refuses to dock. It will go to the
My 2 year old Roomba refuses to dock. It will go to the docking port but then spins around and moves away. I've cleaned the contacts on both the docking port and the machine both with a pencil eraser.… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
SINGER 401A SEWS FINE FOR ABOUT 4-6 INCHES THEN LOOSES
SINGER 401A SEWS FINE FOR ABOUT 4-6 INCHES THEN LOOSES TENSION AND MAKES A BIG BIRD NEST. STOP RETHREAD SAME THINGT HAPPENS … read more
Machinc
Machinc
Retired
1,007 satisfied customers
I inserted a battery my norelco razor and i diconnected the
I inserted a battery my norelco razor and i diconnected the filament that attched the original battery to the razor and now it's not working at all, … read more
Kelly
Kelly
Owner/Technician
High School or GED
146 satisfied customers
I'm looking for kitchenaid electric range touchpad(###) ###-####
I'm looking for kitchenaid electric range touchpad(###) ###-#### ***** suggestions please??… read more
woody463
woody463
Home Appliance Technician
13,209 satisfied customers
My roomba 700 series is giving me the "move roomba to a new
My roomba 700 series is giving me the "move roomba to a new location and then press clean to restart" error message. I have gone through absolutely every troubleshooting method including: cleaning all… read more
Rob
Rob
Small Appliance Technician
Vocational, Technical or Trade Scho
151 satisfied customers
my eam3200 magnifica has suddenly developed a problem where
my eam3200 magnifica has suddenly developed a problem where the coffee is now not as hot as it was last week. It was perfect until the last few days where as it now appears to be functional but the te… read more
Jon
Jon
Appliance Technician
Associate Degree
32 satisfied customers
I have been having a problem with a Jura X7 Art No. 13110.
I have been having a problem with a Jura X7 – Art No. 13110. The Unit has done 35k total of which 8k are milk draws. The problem can best be described as follows – After completing a rinse the unit dr… read more
beantocup
beantocup
336 satisfied customers
My new westinghouse 557w upright cooker was installed 2 days
My new westinghouse 557w upright cooker was installed 2 days ago and only the hot plate has been used so far. on the second day it started to hum every so often. can you help me???… read more
Will
Will
President
Vocational, Technical or Trade Scho
131 satisfied customers
Over the past 8 Years I have bought 5 WhiteMountain Ice Cream
Over the past 8 Years I have bought 5 WhiteMountain Ice Cream Makers (about $180.00 a pop). Either the motor burns out or the gears get stripped. Is there any kind of warranty on this?… read more
Will
Will
President
Vocational, Technical or Trade Scho
131 satisfied customers
Ive got a Eureka 4885 bagless vacuum. The belts keep breaking.
I've got a Eureka 4885 bagless vacuum. The belts keep breaking. The problem is that the drive spindle has a flange on the end and the belt is rubbing against the flange and shredding. I have a new rol… read more
Rob
Rob
Small Appliance Technician
Vocational, Technical or Trade Scho
151 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x