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I have a Dyson vacuum that is approx. 2 years old. It powers…

Customer Question
I have a Dyson...

I have a Dyson vacuum that is approx. 2 years old. It powers on but then seems to lose power and almost die and then shut down. I am in 10024 zip code and want to know where I can go to get the vacuum repaired.

Contractor's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail***@******.***

Contractor's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On my laptop or iphone. Email to***@******.*** is fine for me.

Contractor's Assistant: What troubleshooting have you tried?

Checked the cannister and it is clean. Checked the brushes on bottom and they are not clogged or stuck. Tried different outlets.

Contractor's Assistant: Anything else you want the Mac Expert to know before I connect you?

No nothing that I can think of.

Submitted: 3 months ago.Category: Small Appliance
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Answered in 2 hours by:
3/9/2018
Small Appliance Technician: David Bowden, General Contractor replied 3 months ago
David Bowden
David Bowden, General Contractor
Category: Small Appliance
Satisfied Customers: 1,026
Experience: Owner at Floridaco
Verified

Hello and welcome to Just Answer… My name is ***** ***** allow me a few moments while I do some research, my recommendation will appear shortly.

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Small Appliance Technician: David Bowden, General Contractor replied 3 months ago

The closest Dyson service center is in Plainview New York

Dyson Service Center
41 S Mall
Plainview
NY 11803

Tel:(###) ###-####/p>

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Small Appliance Technician: David Bowden, General Contractor replied 3 months ago

Greetings… Just following up to see if you were still needing some help answering your question?

Thanks,

Dave

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Small Appliance Technician: David Bowden, General Contractor replied 3 months ago

Hello...

I am not sure if you have been receiving my follow up messages regarding this question however, if you would be so kind as to please respond and let me know if the information I provided initially was helpful or if you still require some assistance, I would sincerely ***** ***** that way I can either continue helping you or forward this to customer support for further processing.

Thank you very much,

Dave

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Customer reply replied 3 months ago
I have received these messages that I must admit to finding most unhelpful. I am not interested in a service center location, especially one so far from my zip code. I was interested in a hint or perspective on the problem. It took over a day to get the first response that was not helpful, and I did say I no longer wished to utilize Just Answer's services. At this point, this case is closed. Not your fault, Just letting you know.
Small Appliance Technician: David Bowden, General Contractor replied 3 months ago

Thanks for the reply back and sorry that you didn't get the assistance you were looking for. I will say that my initial reply was a little more than 2.5hrs from when it was posted, which was when I logged on, also if you have not been able to repair your Dyson, it could be due to Dyson offering no support or information that is helpful (because they want to get the repair work), which means you would need to send in the vacuum to an authorized service center and the closest one to you is in Plainview. If you still feel this information was not helpful, please contact customer service for any refund matters as they can assist you better. If on the other hand this information was helpful, please let me know and I'll process it to be closed out.

Best,

Dave

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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