Small Appliance

Small Appliance Repair Questions? Ask a Technician ASAP

Ask an Expert,
Get an Answer ASAP!

I just purchased a Durablade for the second time in two

Customer Question
Hi~ I just purchased...

Hi~ I just purchased a Durablade for the second time in two days. In both cases, I charged the shaver, but when I tried to start them, they vibrated briefly when I used the On/Off switch but did not run. However, when I remove the trimmer head of the one I have now, it runs but if I put the trimmer head back on, it again ceases to work. I wondering what the issue is since both shaver did the same thing. Please advise. Thanks, ***** ***** Tise *** ******** **** ******, ** *****(###) ###-####**@******.***

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Since yesterday--I took the first one back but neither would turn on unless I removed the trimmer head.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Not that I can think of

Submitted: 6 months ago.Category: Small Appliance
Show More
Show Less
Ask Your Own Small Appliance Question
Answered in 8 hours by:
1/6/2018
Small Appliance Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Small Appliance
Satisfied Customers: 2,626
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

Ask Your Own Small Appliance Question
Customer reply replied 6 months ago
No
Customer reply replied 6 months ago
Decided to return the item as your charge exceeds what I paid.
Customer reply replied 6 months ago
Throwing good money after bad, I'm afraid.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a small appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask kingcobra80 Your Own Question
kingcobra80
kingcobra80
kingcobra80, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 468
468 Satisfied Customers
Experience: 20+ years repairing various small appliances

kingcobra80 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

kingcobra80

kingcobra80

Small Appliance Technician

468 satisfied customers

20+ years repairing various small appliances

Rob

Rob

Small Appliance Technician

151 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

The Home Smithy

The Home Smithy

Handyman

102 satisfied customers

45 years of fixing things

russ

russ

TECHNICIAN

101 satisfied customers

28 years experience

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

70 satisfied customers

35+ Yrs Experience - 40,000+ 'Real World' Repairs

Jon

Jon

Appliance Technician

32 satisfied customers

Appliance Service Technician with 10+ years experience.

The Appliance Guy

The Appliance Guy

Home Appliance Technician

14 satisfied customers

Owner/Technician of a Home Appliance Business for 6 years. 25 years electrical/mechanical experience.

< Previous | Next >

Related Small Appliance Questions
How can I get my three rotary head shaver to continue to
How can I get my three rotary head shaver to continue to work when the top is pull down? … read more
Harry
Harry
Customer Service
2,626 satisfied customers
I have an approximately 2 year old Norelco. Recently, it has
I have an approximately 2 year old Norelco. Recently, it has been getting hot on my face and then started beeping. What should I understand? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
The heads were broken off of my Braun Shaver. Can someone
The heads were broken off of my Braun Shaver. Can someone help? … read more
Appliance Guru
Appliance Guru
18,166 satisfied customers
I have a Braun 740s-6 shavor and my question is concerning
I have a Braun 740s-6 shavor and my question is concerning the yellow lights that have come on when turning on the shavor. What does it mean and what should I do? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I got a Dyson DC 28 Vacuum cleaner, and right above the
I got a Dyson DC 28 Vacuum cleaner, and right above the power button, there are 4 "clean" buttons, deep, medium, short, and bare. When I plug it in, all 4 of them light up instead of just the one that… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
Just received Shaver Panasonic ES 3831K. Installed new
Just received Shaver Panasonic ES 3831K. Installed new batteries. It does not work. Help … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
On Bernina 1530 needle bar won't go up and down, Just got
I can move it with my hand. When I turn the handwheel the take up lever works… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
400 satisfied customers
1..Have not registered my shaver model ES-LA63 Serial No,
1..Have not registered my shaver model ES-LA63 Serial No, 6K60244, NOT EVEN SHAVED WITH IT..YESTERDAY IT WAS DROPPED SIX FEET ONTO THE ROOM FLOOR, I AM SURE SOMETHING IS BROKEN, MUSTTMI REGISTERMBEFOR… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a Braun 5775 in which I replaced the batteries
I have a Braun 5775 in which I replaced the batteries several years ago, I now need to replace them again, however despite taking the 2 screws out from the base I am unable to pull all of the workings… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
My Panasonic electric razor model ES La63 has instructions
My Panasonic electric razor model ES La63 has instructions on the handle consisting of images showing what should be done. The low battery image is clear. When it needs to be cleaned there is an image… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a Wahl 4000 Shaver that will only charge if I plug the
I have a Wahl 4000 Shaver that will only charge if I plug the charger cord in and pull the cord toward the side, turn the shaver switch on, and move the plug around until the shaver speeds up. Then I … read more
Expert
Expert
Braun Shaver, Type 5724 (Washable). I tried to disassemble
Braun Shaver, Type 5724 (Washable). I tried to disassemble the unit. I was able to remove the screws from the bottom near the plug, the screws on which the head swivels, the two screws under the cutte… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I just asked about a Singer 66 motor BAJ3-8 for a model 66.
I just asked about a Singer 66 motor BAJ3-8 for a model 66. The answere appeared briefly then dissappeared before I could read it. Please repeat answer.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My wife purchased a Philips Norelco arcitec model # XXXXX for
My wife purchased a Philips Norelco arcitec model # XXXXX for me as a Christmas present in 2007. Since then I have replaced the shaver head every 6 months because it works out better for me and my stu… read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
13,225 satisfied customers
I have a Bosch AKE 35S electrical chain saw purchased from
I have a Bosch AKE 35S electrical chain saw purchased from B & Q Canterbury on 13/11/09. I have used it about a dozen times since purchase without any problem. Yesterday whilst cutting 6" dia branches… read more
Jon
Jon
Appliance Technician
Associate Degree
32 satisfied customers
We just purchased a BDC600XL You Brew coffee maker a few days
We just purchased a BDC600XL You Brew coffee maker a few days ago. Unfortunately we found this morning that the center of the bean hopper lid was stuck to the bean hopper locking sytem. It looks like … read more
Zeke
Zeke
Owner of Sales & Repair etc Business
Vocational, Technical, Trade School
188 satisfied customers
I live in Albury NSW where can I can a replacement screen for
I live in Albury NSW where can I can a replacement screen for a single head modelN13458 or is it 5 597 shaver please.… read more
kingcobra80
kingcobra80
Small Appliance Technician
High School or GED
468 satisfied customers
I have used Remington Intercept Microscreen shavers m-2810
I have used Remington Intercept Microscreen shavers m-2810 and m-8221 for several years. The battewry has been replaced once on one of them, but now one holds a charge for a couple of days and one for… read more
Rob
Rob
Small Appliance Technician
Vocational, Technical or Trade Scho
151 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x