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Our Dyson sweeper will not work unless we hold down the

Customer Question
Our Dyson sweeper will...

Our Dyson sweeper will not work unless we hold down the switch. Is this an expensive fix? If we elect to repair it, do you do this kind of work? If so, do we bring the sweeper to you or do you come to the house? What kind of time frame are we talking in getting it repaired?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

About 6 weeks.

Contractor's Assistant: Do you plan on doing the work yourself?

No

Contractor's Assistant: Anything else we should know to help you best?

The sweeper is about 6-8 years old.

Submitted: 8 months ago.Category: Small Appliance
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Answered in 5 days by:
12/14/2017
Small Appliance Technician: Rusty S, Small Appliance Technician replied 8 months ago
Rusty S
Rusty S, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach Dyson. JustAnswer is a question and answer site and not affiliated with Dyson. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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kingcobra80, Small Appliance Technician
Category: Small Appliance
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Experience: 20+ years repairing various small appliances

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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