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My rumba is not holding a charge. It is model #561. it has…

Customer Question
My rumba is not...

My rumba is not holding a charge. It is model #561. it has not had a whole lot of use. do you think i need a battery or a charger?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

This is the first

Contractor's Assistant: Do you plan on doing the work yourself?

Yes if i can

Contractor's Assistant: Anything else we should know to help you best?

No, like what

Submitted: 4 months ago.Category: Small Appliance
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Answered in 17 minutes by:
11/30/2017
Small Appliance Technician: Joe, Mechanic replied 4 months ago
Joe
Joe, Mechanic
Category: Small Appliance
Satisfied Customers: 7,322
Experience: Auto, Marine and Home Electronics professional. iphone, bluray and home theater setup and repair.
Verified

Good morning,

Thank you for allowing me to assist you, my name is Joe and I will be happy to help you with your concern today.

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Small Appliance Technician: Joe, Mechanic replied 4 months ago

How old is the unit?

If you allow battery/unit to drain and put on charger does it at least give some battery life?

Using a voltmeter you would test the charger, on the charger is the listed input and output voltages, the first test you would want to check is output voltage, for instance dc voltage you would set your meter to dc voltage and then test using the two leads to the inside and then the outside band of the charger connection, while the charger is plugged in you should get the same voltage on the meter as the charger lists as the output voltage. If you do then the charger is generally good, if not then you would want to check the outlet being used and if the problem happens on all outlets then its usually a fuse or bad charger. If the charger output is correct and voltage gets to battery (testing internal battery leads) but battery does not last, then the battery would require replacement.

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Joe, Mechanic
Category: Small Appliance
Satisfied Customers: 7,322
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Experience: Auto, Marine and Home Electronics professional. iphone, bluray and home theater setup and repair.

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