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My Roomba will not charge. I bought a new charger and no…

Customer Question
My Roomba will not...

My Roomba will not charge. I bought a new charger and no success. what now?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

A few weeks bought a new battery and that was not thee problem

Contractor's Assistant: Do you plan on doing the work yourself?

If I know what to replace I can do this yes

Contractor's Assistant: Anything else we should know to help you best?

Not really any thing no

Submitted: 7 months ago.Category: Small Appliance
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Answered in 9 hours by:
11/29/2017
Small Appliance Technician: indy-tech,
 replied 7 months ago
indy-tech
Category: Small Appliance
Satisfied Customers: 7,483
Verified
Toyota Roomba
What year
What engine diesel or petrol.
Do you have a voltage meter handy to check voltage.
Greg
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Small Appliance Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Small Appliance
Satisfied Customers: 2,614
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
I still need help
I have cleaned the contacts and tried on the new charger and with a new battery. I think it must be the electronics between the charger contacts and the battery. I also reset the charger several times
Customer reply replied 7 months ago
I do not have a volt meter
Small Appliance Technician: Harry, Customer Service replied 7 months ago

How old is the Roomba?

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Customer reply replied 7 months ago
less than one year
was a present. I have no recept
Customer reply replied 7 months ago
model 805 has no port that I can find to charge directly
Small Appliance Technician: Harry, Customer Service replied 7 months ago

You can return it under warranty even without a receipt.

Please call 1-***-***-****

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