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I have a wolfgang puck kitchentek pressure oven that the…

Customer Question
I have a wolfgang...

I have a wolfgang puck kitchentek pressure oven that the timer has stopped working. Where or how do i get it repaired??

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

3yrs

Contractor's Assistant: Do you plan on doing the work yourself?

??

Contractor's Assistant: What confuses you?

If i can do it myself

Contractor's Assistant: Anything else we should know to help you best?

It will be 3 yrs old come Christmas I will have to dig up the model number can u wait a moment?

Submitted: 8 months ago.Category: Small Appliance
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Customer reply replied 8 months ago
The model number of the pressure oven is BROR1000-A4. Hope this helps.
Customer reply replied 7 months ago
I requested help 3 days ago & still have heard nothing back from you. ?? Any progress on my repair info for wolf gang puck pressure oven? Am anxious to get it fixed.
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 14 days by:
12/3/2017
Small Appliance Technician: Rusty S, Small Appliance Technician replied 7 months ago
Rusty S
Rusty S, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

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Customer reply replied 7 months ago
Definately! It is a great little oven but hard to use without its timer working.
Small Appliance Technician: Rusty S, Small Appliance Technician replied 7 months ago

Well, the reason you did not get a reply was that, unfortunately, nobody works on these. They are imported and no service parts are available. That is pretty typical for these types of products.

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Small Appliance Technician: Rusty S, Small Appliance Technician replied 7 months ago

There are some generic thermal fuses that can be replaced but the timer workings would not be available for universal replacement.

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Customer reply replied 7 months ago
The timer ticks down but doesn’t shut off when it gets to off.
Small Appliance Technician: Rusty S, Small Appliance Technician replied 7 months ago

So the gearing inside is likely broken. Have you had it apart to look and, if so, can you post any pictures of the timer used?

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Customer reply replied 7 months ago
I guess I will try take it apart & see wat I find.
Customer reply replied 7 months ago
I will try to look at it tomorrow & send u pics. Ty
Small Appliance Technician: Rusty S, Small Appliance Technician replied 7 months ago

If you can we may be able to find something that will work. Thank you!

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