Small Appliance

Small Appliance Repair Questions? Ask a Technician ASAP

Ask an Expert,
Get an Answer ASAP!

I was sewing and the memory craft 4000 just stopped working…

Customer Question
I was sewing and...

I was sewing and the memory craft 4000 just stopped working no power

Contractor's Assistant: What's the sewing machine's make and model? And can you guesstimate how old it is?

Janome memory craft 4000 approx. 6 years old

Contractor's Assistant: Do you plan on doing the work yourself?

If it is possible and a simple fix. I kept the machine off for now about 45 min and still no power

Contractor's Assistant: Anything else we should know to help you best?

I was sewing a serge stitch on fleece fabric I cleaned out the bobbin holder and took off the feeddog plate and opened the thread guide door to see if it was threaded properly.

Submitted: 9 months ago.Category: Small Appliance
Show More
Show Less
Ask Your Own Small Appliance Question
Answered in 1 hour by:
11/13/2017
Small Appliance Technician: Martyn Lloyd, Small Appliance Technician replied 9 months ago
Martyn Lloyd
Martyn Lloyd, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 142
Experience: Owner/Partner at Bargain Box
Verified

Can you please try the machine in a different power outlet in a different part of the house to see whether the circuit breaker may have tripped... also check fuse box

Let me know what you find... very unusual for MC4000 to just stop like that

Ask Your Own Small Appliance Question
Customer reply replied 9 months ago
It is side-by-side with my other machine which is functioning fine there are no power outages in the house. I did as you requested and took it to another part of the house and still no power
Small Appliance Technician: Martyn Lloyd, Small Appliance Technician replied 9 months ago

OK, just let me have a look through the service manual for a minute

Ask Your Own Small Appliance Question
Small Appliance Technician: Martyn Lloyd, Small Appliance Technician replied 9 months ago

There is a fuse in this model... how do you feel about opening it up ?

Ask Your Own Small Appliance Question
Small Appliance Technician: Martyn Lloyd, Small Appliance Technician replied 9 months ago

Do you have and can you use a multimeter ?
There are 2 Fuses on circuit board "C"

Ask Your Own Small Appliance Question
Small Appliance Technician: Martyn Lloyd, Small Appliance Technician replied 9 months ago

I have a MC12000 in the workshop that I must get back to, I am only here off and on to answer Q&A in my "down" time

Below are the two pages to allow access and identify the fuses

If you have a multimeter, check the integrity of the fuses and replace as necessary

I will be back here later for any more discussion you may need

The "Expert" community at Just Answer are not on JA Staff, we are Technicians and Professionals from across the globe (I am in Australia), many have our own businesses to run, as well as spending time to help with Q&A on JA in our "spare" time. We appreciate and rely on your honest positive ratings.

Unfortunately I am not able to phone you, as it is only supported for USA domestic calls

Let me know how you get on, and please get back to me if you have any other questions or concerns and I will try help you more. It may take more than one exchange to get a fix, so please work with me, you are my eyes and ears here

If you feel that I have helped to answer your questions or lead you to a solution, please remember to rate my performance positively before you leave so that we can close the file as it is the only acknowledgement we receive for our time and experience.

Ask Your Own Small Appliance Question
Customer reply replied 9 months ago
I have no problem trying to open up
Small Appliance Technician: Martyn Lloyd, Small Appliance Technician replied 9 months ago

OK, then how about the mutimeter testing ?
The given pages are from the Service Manual and show removal of rear panel and C Board... did you take a look ?

Ask Your Own Small Appliance Question
Customer reply replied 9 months ago
I'm sorry I don't know but my husband does probably. Will cost me more to contact tomorrow? My husband could probably be able to understand all of this
Small Appliance Technician: Martyn Lloyd, Small Appliance Technician replied 9 months ago

No problem.... it is 11am Tues here, and I know you are probably evening Monday
The Q&A stays open until resolved, so just reply as & when

Ask Your Own Small Appliance Question
Small Appliance Technician: Martyn Lloyd, Small Appliance Technician replied 9 months ago

I am going to the workshop, so will be away now for an hour or so
Let's leave it there for the moment and we'll catch up when you have some time to check what I have sent through
Bye for now

Ask Your Own Small Appliance Question
Customer reply replied 9 months ago
Ok thank you we will get in touch then. Please tell me where you are located
Small Appliance Technician: Martyn Lloyd, Small Appliance Technician replied 9 months ago

300km south of Sydney

Ask Your Own Small Appliance Question
Customer reply replied 9 months ago
ok thank you
Small Appliance Technician: Martyn Lloyd, Small Appliance Technician replied 9 months ago

Anything to add ?

Ask Your Own Small Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a small appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Martyn Lloyd Your Own Question
Martyn Lloyd
Martyn Lloyd
Martyn Lloyd, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 142
142 Satisfied Customers
Experience: Owner/Partner at Bargain Box

Martyn Lloyd is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

kingcobra80

kingcobra80

Small Appliance Technician

467 satisfied customers

20+ years repairing various small appliances

Rob

Rob

Small Appliance Technician

151 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

The Home Smithy

The Home Smithy

Handyman

102 satisfied customers

45 years of fixing things

russ

russ

TECHNICIAN

101 satisfied customers

28 years experience

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

70 satisfied customers

35+ Yrs Experience - 40,000+ 'Real World' Repairs

Jon

Jon

Appliance Technician

32 satisfied customers

Appliance Service Technician with 10+ years experience.

The Appliance Guy

The Appliance Guy

Home Appliance Technician

14 satisfied customers

Owner/Technician of a Home Appliance Business for 6 years. 25 years electrical/mechanical experience.

< Previous | Next >

Related Small Appliance Questions
I have a Bernina 1130 machine. Yesterday I was sewing on
Hello! I have a Bernina 1130 machine. Yesterday I was sewing on lightweight fabrics, using the blind hem stitch. I broke a needle, replaced it and tried to resume sewing. The stitch was not sewing cor… read more
kingcobra80
kingcobra80
Small Appliance Technician
High School or GED
467 satisfied customers
On my Janome sewing machine, I'm using the Invisible thread
On my Janome sewing machine, I'm using the Invisible thread for the top & regular thread for the bottom. The bottom thread comes through to the top. I've tried all the tensions to correct this but not… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I have a Janome memory craft 350e embroidery machine and I
Hi I have a Janome memory craft 350e embroidery machine and I cannot draw up the bobbin thread … read more
Martyn Lloyd
Martyn Lloyd
Small Appliance Technician
Lecturer in Theatre Design Studies (BA Hons)
142 satisfied customers
I have a Janome Horizon sewing machine that has stopped
I have a Janome Horizon sewing machine that has stopped sewing! … read more
Martyn Lloyd
Martyn Lloyd
Small Appliance Technician
Lecturer in Theatre Design Studies (BA Hons)
142 satisfied customers
I have a Janome SE 11000 Memory Craft and I am having
I have a Janome SE 11000 Memory Craft and I am having trouble with noise in the bobbin area. First I was getting eyelash type stitches on back of quilt, and I tried changing so many tensions, thread, … read more
Martyn Lloyd
Martyn Lloyd
Small Appliance Technician
Lecturer in Theatre Design Studies (BA Hons)
142 satisfied customers
Need to repair a brother sewing machine, jc2517, Jx2517, The
Need to repair a brother sewing machine JA: What's the sewing machine's make and model? And can you guesstimate how old it is? Customer: jc2517 JA: Do you plan on doing the work yourself? Customer: Jx… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I have a Janome memory craft 6600P sewing machine and I just
I have a Janome memory craft 6600P sewing machine and I just filled a bobbin with thread and ERROR 1 popped up and machine stopped working … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My Janome New Home Memory Craft 7500;s bottom tension is
My Janome New Home Memory Craft 7500;s bottom tension is off. It has been in the shop. I was told the bobbin case is bad. When sewing light weight fabric, the fabric gathers. I have put a new bobbin &… read more
Martyn Lloyd
Martyn Lloyd
Small Appliance Technician
Lecturer in Theatre Design Studies (BA Hons)
142 satisfied customers
Can you help with Singer Sewing Machine question? I don't
can you help with Singer Sewing Machine question? I don't think of it as an appliance, more just a machine. Sorry - I don't want to waste your time. Thank you. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
My Janome 10000 keeps telling me the thread is broke, but
My Janome 10000 keeps telling me the thread is broke, but it's not. The sensor sounds and it stops sewing. Check the thread, top and bobbin, it's ok, begin sewing again, sew 6 stitches, sensor sounds … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
Having problems with my tension. The bottom is squiggly.
Having problems with my tension. The bottom is squiggly. I've tried everything I can think of. Sometimes it will sew straight, then the next line is squiggly underneath … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have tried days to get mymachibe working. I have
I have tried for three days to get mymachibe working. I have sewed all my life and I used to have always a Singer machine. I have had SO much trouble with this Brother sewing machine. I have read the … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
my machine does not stitch. When the top needle goes down
my machine does not stitch. When the top needle goes down into the bobbin when sewing, it does not pull up a stitch on the fabric and will break the top thread in the process. I bought this machine se… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
we went to purchase a used singer industrial machine model#
we went to purchase a used singer industrial machine model# XXXXX when the seller went to sew a light fabric, we noticed the tension was very loopy and stitches were able to pull out right away, not b… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
Janome 423 sewing machine never worked properly. No matter.
Janome 423 sewing machine never worked properly. No matter what I try, thread wrong way in bobbin, thread right way in bobbin, the upper thread keeps breaking. \THe area under the needle that the fabr… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I have a memory craft 5500 sewing machine and it seems to have
I have a memory craft 5500 sewing machine and it seems to have frozen. The balance wheel will not turn without major force. I have cleaned out the bobbin caseing for lint and it still is having a prob… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I took the belt off my XR-9000 sewing machine and now I cant
I took the belt off my XR-9000 sewing machine and now I can't get it adjusted properly where the needle will pick up the bobbin thread.… read more
Zeke
Zeke
Owner of Sales & Repair etc Business
Vocational, Technical, Trade School
188 satisfied customers
Hello, I have a janome Decor Excel 5018. I ws sewing and the
Hello, I have a janome Decor Excel 5018. I ws sewing and the thread got stuck. WHen I pulled it out something happened that the needle now isn't aligning with the groove under the bobbin holder. THe n… read more
Rob
Rob
Small Appliance Technician
Vocational, Technical or Trade Scho
151 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x