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I have a Janome MyStyle 16 model 652. The bobbin holder will…

Customer Question
I have a Janome...

I have a Janome MyStyle 16 model 652. The bobbin holder will not move and therefore the top thread is unable to pick up the bobbin thread.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

I have taken it apart and cleaned lint out of it. When the stopper is off, the hold goes round. But not when I replace it. Any advice please?

Contractor's Assistant: Do you plan on doing the work yourself?

If necessary as i live in a remote community

Contractor's Assistant: Anything else we should know to help you best?

Not sure

Submitted: 10 months ago.Category: Small Appliance
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Answered in 17 hours by:
10/3/2017
Small Appliance Technician: Rusty, Customer Service replied 10 months ago
Rusty
Rusty, Customer Service
Category: Small Appliance
Satisfied Customers: 6,138
Experience: Over 20 years electronics experience. How may I help you today?
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Small Appliance Technician: Rusty, Customer Service replied 10 months ago

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Customer reply replied 10 months ago
Hi Rusty,
Do you have any answers my problem?
Customer reply replied 10 months ago
I do not wish to pay for a call
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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