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My friend has just purchased an 11000 janome machine and ti…

Customer Question
My friend has just...

My friend has just purchased an 11000 janome machine and ti keeps saying the P foot needs to be put on. It seems it is not recognising the P foot even though it has been put on , taken off and out on etc HELP

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

As I purchased this privately and only had it now for a month first time was last Thursday which remedied its self the Tuesday will not allow the machine to embroider but will sew normally

Contractor's Assistant: What's the sewing machine's make and model? And can you guesstimate how old it is?

It is a Janome 11000 and assume it is a few years old although has not done a lot of work. This has been stated by a mechinatic to prvious owner

Contractor's Assistant: Do you plan on doing the work yourself?

If possible as I live in an isolated area 200km from the nearest dealer who I understand has not got a mechanic on premises

Contractor's Assistant: Anything else we should know to help you best?

As I am asking for an assistance for an older person am not sure if there sre other issues

Submitted: 10 months ago.Category: Small Appliance
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Answered in 1 hour by:
10/3/2017
Small Appliance Technician: Martyn Lloyd, Small Appliance Technician replied 10 months ago
Martyn Lloyd
Martyn Lloyd, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 142
Experience: Owner/Partner at Bargain Box
Verified

Will it sew in standard mode at all with an "A" Foot ??

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Small Appliance Technician: Martyn Lloyd, Small Appliance Technician replied 10 months ago

Do you have the User Manual ?

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Small Appliance Technician: Martyn Lloyd, Small Appliance Technician replied 10 months ago

Please take a look at this VIDEO

Let me know how you get on, and please get back to me if you have any other questions or concerns and I will try help you more.

It may take more than one exchange to get a fix, so please work with me, you are my eyes and ears here

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