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Our roomba fails to move beyound a few inches. For about 3…

Customer Question
Our roomba fails to...

Our roomba fails to move beyound a few inches

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

For about 3 mo

Contractor's Assistant: Do you plan on doing the work yourself?

I know nothing about the roomba

Contractor's Assistant: Anything else we should know to help you best?

All i know is that we replaced the battery, thinking that was the problem.

Submitted: 10 months ago.Category: Small Appliance
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Answered in 1 day by:
10/2/2017
Small Appliance Technician: Richard, Customer Service replied 10 months ago
Richard
Richard, Customer Service
Category: Small Appliance
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome

Have you also cleaned the Roomba in the envent hair is caught around the wheels as this can stop it moving.

Please let me know

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