Small Appliance

Small Appliance Repair Questions? Ask a Technician ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I need help with my sewing machine, it is a brand model 167.

I need help with my...
I need help with my sewing machine, it is a WHITE brand model 167. I cant get it to do a straight stitch any more. I've downloaded the original manual and tied it's instructions along with you tube user instructions but think it is a mechanical problem. Maybe something is stuck like the settings inside? It is a good old fashion machine with no digital parts. I'm hoping someone on here can walk me through checking the inside parts so I can sew a straight stitch again. It is hard to make a dress with zig zag only. :) thanks
Show More
Show Less
Ask Your Own Small Appliance Question
Answered in 11 hours by:
9/18/2017
Martyn Lloyd
Martyn Lloyd, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 140
Experience: Owner/Partner at Bargain Box
Verified

Is it set on Straight, and just doing a very slight ZZ, almost not even a ZZ but just annoyingly not quite straight ??
​This can be caused by a worn rubber grommet on the stitch selector side beneath the Handwheel

Are you able to remove the R side panel and take a photo so I can see where to point you please

Please be aware that not all things can be resolved at home or in the way we might hope, some may need closer inspection and intervention, others are simply not feasible or advised, so please do not shoot the messenger, it is to save you time, money and the threat of unwanted repercussions.

Let me know how you get on, and please get back to me if you have any other questions or concerns and I will try help you more.

It may take more than one exchange to get a fix, so please work with me, you are my eyes and ears here

Ask Your Own Small Appliance Question
Customer reply replied 10 months ago
I will remove all covers tomorrow after work so I can show you what's in there. I just put them all back on after oiling her up. See the picture of the stitch selector? The knob is set to the left of the "M", that is according to the manual the straight stich add long add the zig zag width is set to zero on another knob. So strange. I know it does do a straight stich because I use to sew on this machine and it did just fine. It's been in storage about ten yrs. I know it's possible that I may need to take it in, but would like to give it a try to fix it myself. Thank you and I will get back with you soon. Respond when convenient for you, this is not an emergency by any means.
All my best and God bless,
Catherine
1505711458291532700472.jpg1505711...jpg150571159733379997061.jpg1505711...jpg15057116573851408102310.jpg1505711...jpg1505711690977-144474065.jpg1505711...jpg
Customer reply replied 10 months ago
Oh and another thing, when engaging the bobbin threader, the needle is not disabled.It still moves up and down so, I have had to wind the bobbin by hand. Any thoughts why this is happening?

The clutch issue is likely to be the Handwheel binding on the top shaft

Undo the handwheel and CAREFULLY remove the Silver small wheel, then lay out the other parts so you can replace them in the correct order and the correct way around

Gently pull off the main wheel and loosen the belt as you go.... it is this that will be stiff. apply a small qty of good oil to inside of the hole in the large wheel and replace on shaft... give it a spin to see it is free
Put it all back together and that ought to solve the Needle and Bobbin working together

Now back to the original Q
Remove the R side panel below the Handwheel to see the stich mechanism

Can you take a couple of photos in there... this is where the rubber grommet should be

If it is perished, it gives "slop" on the straight stitch
It is small, maybe 3 or 4mm (1/4") and attached to the lower section of the gears that do the stitch selection... I do not have a similar model in the workshop to send you a pic unfortunately

Ask Your Own Small Appliance Question

******** STOP PRESS ********

Just noticed that the dial is set to ZZ in the image sent ....

Try it on "M" as well as the Slide Selector on "M"

Your Top Tension ought to be around 4.... it seems to be on 0 ??

Ask Your Own Small Appliance Question
Customer reply replied 10 months ago
Actually, I put the tensioner on 4 and It gave me a beautiful stitch. A zig zag stitch but beautiful non the less. Thanks!

OK, I have been at the shop and Post run, so away a bit, sorry

I am now thinking the 2 settings are at "M" and tension at 4 ?? Correct ??
Althought tension is now good, small ZZ stil happening ??
If so then yes, R side cover off to check Selector mechanism... looking for a small rubber piece, like a tube around 2/3 of the way from top, in the mechanism as a spacer...

If it is not there, it may be in bits on the base plate, or worn away to nothing

Photo may help me

I have several machines in the workshop that I must attend to this afternoon (now 2pm Tues here)

Let me know and I'll get back as & when I can

Ask Your Own Small Appliance Question
Customer reply replied 10 months ago
Ok I'll try and get a better picture tomorrow. Thank you. Good night. It's 9:15 pm here. :)
Customer reply replied 10 months ago
the tensioner is at four and set to M. I did take a few pics with the right side cover off, check when you can if they are any good. Scroll up to a couple posts up and you should be able to see them.

I need an image of the R side, looking into the mechanism below the handwheel that leads from the Dial at the front... also with the top removed ...trace the linkages from the stitch selector to the cam stack

I'm looking for an anomoly

Ask Your Own Small Appliance Question
Customer reply replied 10 months ago
I hope get these pics. I tried taking a video of the knob that selects the stitch. It slips sometimes and fit it on video but it failed to send. Will try again tomorrow. Have a great day
1505886528685-296843935.jpg1505886...jpg1505886600212236317583.jpg1505886...jpg1505886657309-2125100525.jpg1505886...jpg1505886720702-842103748.jpg1505886...jpg

Hi again

I cannot see enough of the selector mechanism to direct you to a particular spot to look at.... frustrating for us both

It may be a simple matter of lubrication, as the ZZ is much more than I would expect from a failed grommet

I use a product called Inox Spray as it is a Marine grade penetration and lubrication

DO NOT use WD40 as it dries out... it is primarily for Water Displacement (hence WD... the 40th recipe worked)

Suggest you spray the entire top area, rock the handwheel back and forth for a little while, then leave for a few hours or overnight to do it's thing

Inox Video and Description

Store Locator

I am running out of ideas at this distance I am afraid... it may be time to consider a proper Service

Martyn Lloyd
Martyn Lloyd, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 140
Experience: Owner/Partner at Bargain Box
Verified
Martyn Lloyd and 87 other Small Appliance Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a small appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Martyn Lloyd Your Own Question
Martyn Lloyd
Martyn Lloyd
Martyn Lloyd, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 140
140 Satisfied Customers
Experience: Owner/Partner at Bargain Box

Martyn Lloyd is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

kingcobra80

kingcobra80

Small Appliance Technician

467 satisfied customers

20+ years repairing various small appliances

Rob

Rob

Small Appliance Technician

151 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

The Home Smithy

The Home Smithy

Handyman

102 satisfied customers

45 years of fixing things

russ

russ

TECHNICIAN

101 satisfied customers

28 years experience

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

70 satisfied customers

35+ Yrs Experience - 40,000+ 'Real World' Repairs

Jon

Jon

Appliance Technician

32 satisfied customers

Appliance Service Technician with 10+ years experience.

The Appliance Guy

The Appliance Guy

Home Appliance Technician

14 satisfied customers

Owner/Technician of a Home Appliance Business for 6 years. 25 years electrical/mechanical experience.

< Previous | Next >

Related Small Appliance Questions
Zig zag stitch is not working properly. machine in unthreads
zig zag stitch is not working properly. machine in unthreads itself & stitches become loose, not even. i zig zag all the time. no idea what has happened! … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I have a brother ce-4000 sewing machine that I have used much.
I have a brother ce-4000 sewing machine that I have used much. Suddenly all of the stitches that have a zig-zag sew a straight stitch. The needle works according to the chosen stitch, that is, it zig-… read more
Expert
Expert
I need instructions on timing my 20u73 zig zag. I haven't
Yes. I maintain all my machines. From the 31-15 to my 236 post … read more
Martyn Lloyd
Martyn Lloyd
Small Appliance Technician
Lecturer in Theatre Design Studies (BA Hons)
140 satisfied customers
I have a much beloved 6570 Viking sewing machine. Lately,
I have a much beloved 6570 Viking sewing machine. Lately, when I zig-zag, the needle gets stuck on the left side. Can my machine be saved? … read more
Martyn Lloyd
Martyn Lloyd
Small Appliance Technician
Lecturer in Theatre Design Studies (BA Hons)
140 satisfied customers
Can you please help me. I have a Brother Sewing Machine
Can you please help me. I have a Brother Sewing Machine SQ9185. I have a J presser foot and also N presser foot. Which one do I use for a straight stitch only. My problem is, is that my machine is pro… read more
Martyn Lloyd
Martyn Lloyd
Small Appliance Technician
Lecturer in Theatre Design Studies (BA Hons)
140 satisfied customers
I'm in need of a general sewing presser foot and a
I'm in need of a general sewing presser foot and a instruction manual for Bernette 720 sewing machine. … read more
Martyn Lloyd
Martyn Lloyd
Small Appliance Technician
Lecturer in Theatre Design Studies (BA Hons)
140 satisfied customers
Need to repair a brother sewing machine, jc2517, Jx2517, The
Need to repair a brother sewing machine JA: What's the sewing machine's make and model? And can you guesstimate how old it is? Customer: jc2517 JA: Do you plan on doing the work yourself? Customer: Jx… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
Can you help with Singer Sewing Machine question? I don't
can you help with Singer Sewing Machine question? I don't think of it as an appliance, more just a machine. Sorry - I don't want to waste your time. Thank you. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I have a Pfaff 130 whose stitch width mechanism is frozen
I have a Pfaff 130 whose stitch width mechanism is frozen up. I suspect an accumulation of oil, fluff, or a combination of the two. Can I remove that bolt in the center of the width selector and expec… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a singer quantum xl 5000. recently the machine will
i have a singer quantum xl 5000. recently the machine will only go forward and reverse. can not change from straight stitching to zig zag or even the length of the stitch. Help … read more
Joel Swenson
Joel Swenson
High School or GED
4,022 satisfied customers
Singer sewing machine Model # 4423 Problem: while using a
Singer sewing machine Model # ***** Problem: while using a walking foot, I heard a noise and then was unable to continue sewing. Unable to lift pressor foot. Took the walking foot off but that did not… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
my mo644d serge has had very little use. I only made 3 or 4
my mo644d serge has had very little use. I only made 3 or 4 apron on it and stored it away approx 2 years ago. I am trying to use it again. After working with it for 4 days rethreading over and over,e… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
I have a Singer sewing machine Series 3200. I changed the settings
I have a Singer sewing machine Series 3200. I changed the settings to zig zag, until then, machine was working fine, zigzagged fine, but when I went to change back to regualr stitches, bobbing thread … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I have the MW model no. UHT J 1460. And it quit suddenly
I have the MW model no. UHT J 1460. And it quit suddenly doing the decorative stitch The mechanism isn't moving enough to make a Decorative stitch It now will not do any zigzag… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I HAVE A PC-8500 THAT GIVES ME THE ERROR: THREAD ENTANGLED
I HAVE A PC-8500 THAT GIVES ME THE ERROR: THREAD ENTANGLED OR BENT NEEDLE AND IS STUCK INSIDE THE MACHINE. THERE IS NO THREAD ENTANGLED AND IT HAD A BRAND NEW NEEDLE. CAN YOU TELL ME HOW TO FIX THIS?… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I am having trouble with my button holder on my Brother
I am having trouble with my button holder on my Brother Innovis 1200. It sews the first line and then the needle gets stuck stitching in the same spot. Does not want to zig-zag. Also the stitches seem… read more
Zeke
Zeke
Owner of Sales & Repair etc Business
Vocational, Technical, Trade School
188 satisfied customers
I have a Singer 758 machine that has issues with the bottom
I have a Singer 758 machine that has issues with the bottom thread not maintaining proper tension and causing loose knots? Sometimes the machine operates properly and suddenly the bottom thread with h… read more
Zeke
Zeke
Owner of Sales & Repair etc Business
Vocational, Technical, Trade School
188 satisfied customers
I have a 35 year old Bernina Sewing Machine that still works
I have a 35 year old Bernina Sewing Machine that still works fine, but today I was not able to do the zigzag stitch. It sews straight fine. What would cause it to not do the zigzag stitch? Thank you f… read more
Expert
Expert
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x