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I have a Singer Model #9960 Serial #C65733646. Bought thru…

Customer Question
I have a Singer...

I have a Singer Model #9960 Serial #C65733646. Bought thru Amazon, May 2017. The bobbin thread bunches up,doesn't lay flat, also top thread is difficult to thread, it doesn't pull free, and breaks when pulling down.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

From the beginning.

Contractor's Assistant: Do you plan on doing the work yourself?

No.

Contractor's Assistant: Anything else we should know to help you best?

Would like to return the machine for a remedy.

Submitted: 11 months ago.Category: Small Appliance
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Answered in 7 hours by:
9/17/2017
Small Appliance Technician: Pete, Electronic Engineer replied 11 months ago
Pete
Pete, Electronic Engineer
Category: Small Appliance
Satisfied Customers: 20,648
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Small Appliance Technician: Pete, Electronic Engineer replied 11 months ago

You can arrange a return at:

https://www.amazon.com/gp/help/customer/display.html/?nodeId=901888https://www.amazon.com/gp/help/customer/display.html/?nodeId=901888

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Your satisfaction is my priority; I hope I have earned 5 stars today!
Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
You can always reply back after rating me if you need any further assistance at all.
Pete.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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