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kingcobra80
kingcobra80, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 446
Experience:  20+ years repairing various small appliances
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Second opinion] tHE STITCH LENGTH KNOB WILL NOT STAY 'PUT'.

Customer Question

Second opinion] tHE STITCH LENGTH KNOB WILL NOT STAY 'PUT'. CAN I CORRECT THIS OR SHOULD A TECHNICIAN ?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: SUDDENLY
JA: Do you plan on doing the work yourself?
Customer: ONLY IF IT IS AN EASY SOLUTION
JA: Anything else we should know to help you best?
Customer: NO
Submitted: 1 month ago.
Category: Small Appliance
Expert:  Dan replied 1 month ago.

Welcome to the site! I'm Dan, and I'd be happy to help. What model number is ***** machine we're talking about? How old is it?

Dan

Customer: replied 1 month ago.
model bernina 1000 designer
I've had this machine for a long long time but have not used it regularly.
Expert:  Dan replied 1 month ago.

OK thanks for the extra info. When you say it will not "stay put" do you mean the knob is falling down away from zero?

Customer: replied 1 month ago.
I am waiting for a call from tech By phone 336 (###) ###-####
Expert:  Dan replied 1 month ago.

Sorry, I'm not available by phone at the moment. We can keep chatting here if that's OK, or if you want I can put your question back in the queue and you can wait for someone to call. Just let me know.

Customer: replied 1 month ago.

I asked this question several days ago. Whathappened.? I have not had an answer as of now. I said it might be best for a phone call to get an answer ....still no call! If you do not know the answer pleasejust say so and I will move forward. Thank you. June *****(###) ###-####or ell(###) ###-####

Customer: replied 1 month ago.
JUST CANCEL THIS REQUEST.