Small Appliance Repair Questions? Ask a Technician ASAP
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Check that there isn't anything tangled up around the brush that is preventing it from working, e.g. hair or string.
If nothing is found and the brush turns freely manually then the motor will need to be replaced at a service center.
Yes each brush has a separate motor.
The motor is not readily available outside service centers.
To fit the motor requires a complete strip down of the cleaner. If you can obtain a motor and you have some technical skills then it may be possible to fit it yourself.
You can contact Moneual customer service on(###) ###-####/p>