Small Appliance

Small Appliance Repair Questions? Ask a Technician ASAP

Ask an Expert,
Get an Answer ASAP!

Small Appliance
This answer was rated:

I use my Surface Pro with my longarm quilting machine. I…

I use my Surface...

I use my Surface Pro with my longarm quilting machine. I have one app called QuiltPath. After downloading updates on Friday, I have not been able to connect the carriage of the machine to the Surface via the app as usual. I have checked all connections but still get an error message. Should I reload the QuiltPath from a flash drive?

Contractor's Assistant: Have you tested the connections by doing a ping utility test?

What is that?

Contractor's Assistant: Have you installed any updates recently?

Yes, last Friday after I finished a quilt. Then the next time I went to use it, I got the error message.

Show More
Show Less
Ask Your Own Small Appliance Question
Answered in 4 hours by:
8/15/2017
Martyn Lloyd
Martyn Lloyd, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 126
Experience: Owner/Partner at Bargain Box
Verified

Hi, I'm Martyn
Thanks for your question and welcome to Just Answer
Can you please explain what you have updated, the Surface Pro, or the QuiltPath ?

In either case, you may find a Recovery Reset is the best option here, as you can always update later
Often times, Microsoft releases an update, and smaller software developers race to play catch up, so you may have jumped ahead of the QuiltPath, it may be a little while before they offer an upgrade to suit

How to Reset LINK

If you wish to contact APQS direct to chat about anything, or send an email query, this is the best CONTACT

Let me know the results and we can see what to do next
I hope I’ve been able to provide you with the information you were seeking.
If you are happy with my service, your positive rating, before we finish up here, is most welcome.
Need more help about this issue ? Please let me know

Ask Your Own Small Appliance Question
Customer reply replied 6 months ago
I ran Windows updates for the tablet that has Windows 10. It was after that the app Quilt Path quit "connecting."

Win 10 has quite a reputation for creating havoc with updates not conforming to existing software

As I suggested before, a restore is best

The quick fix is to roll back the update to the last time it was working

Here is a link for HOW TO roll back to a previous version rather than a full reset

Ask Your Own Small Appliance Question

I shall leave you to do this and get back to me as & when

I have to get to the Post Office and do a few things around town just now, shall be back in an hour or so.
not sure what time it is with you, I am in Australia and it is nearly Noon on Tues

Catch up soon

Martyn Lloyd
Martyn Lloyd, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 126
Experience: Owner/Partner at Bargain Box
Verified
Martyn Lloyd and 87 other Small Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 6 months ago
I've been to Aus many times! Have some good friends there. Okay, I tried the simplest course which was remove updates and then rebooted, which reinstalled those updates. Now the Uninstall is not showing up on that tool bar and shows the updates with today's date. Tried the app just in case, no luck. So now I am using recovery - go back and we'll see. I'll give you an update when it is finished. I am on the East coast so it is now 10:30 my Tuesday morning.
Customer reply replied 6 months ago
Okay! Recovery was the one! App working fine now and I'm off to quilt another top. I do comfort quilts for our local cancer center. Thanks for all your help, Martyn!
Was this answer helpful?
Ask Martyn Lloyd Your Own Question
Martyn Lloyd
Martyn Lloyd
Martyn Lloyd, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 126
126 Satisfied Customers
Experience: Owner/Partner at Bargain Box

Martyn Lloyd is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

kingcobra80

kingcobra80

Small Appliance Technician

446 satisfied customers

20+ years repairing various small appliances

Rob

Rob

Small Appliance Technician

151 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

The Home Smithy

The Home Smithy

Handyman

102 satisfied customers

45 years of fixing things

russ

russ

TECHNICIAN

101 satisfied customers

28 years experience

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

67 satisfied customers

35+ Yrs Experience - 40,000+ 'Real World' Repairs

Jon

Jon

Appliance Technician

32 satisfied customers

Appliance Service Technician with 10+ years experience.

The Appliance Guy

The Appliance Guy

Home Appliance Technician

14 satisfied customers

Owner/Technician of a Home Appliance Business for 6 years. 25 years electrical/mechanical experience.

< Previous | Next >

Related Small Appliance Questions
My mom's Singer sewing machine keeps gathering the top
My mom's Singer sewing machine keeps gathering the top thread down in the bobbin well. It is making like a birds nest in there. At first the bobbin wasn't in the right position and couldn't bring the … read more
Martyn Lloyd
Martyn Lloyd
Small Appliance Technician
126 satisfied customers
I need help with finding a part for a juicer and am getting
I need help with finding a part for a juicer and am getting the run around … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
How do I put the hook back in? Just today. I was oiling. And
Just today. I was oiling. And cleaning. First time tak … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
I have a kitchen aid mixer model kg35h3xsl that gets heavy
I have a kitchen aid mixer model kg35h3xsl that gets heavy use. Where the beater attaches starts and stops … read more
Melissa Martin
Melissa Martin
Apprenticeship
53 satisfied customers
My sewing machine seems to be binding up. Singer, but on
iwas sewing, then motor wouldn't turn the machine, can barely turn by hand … read more
Harry
Harry
894 satisfied customers
How can I get my three rotary head shaver to continue to
How can I get my three rotary head shaver to continue to work when the top is pull down? … read more
Harry
Harry
894 satisfied customers
I bought a Panasonic ES 2207 woman wet & dry shaver but the
I bought a Panasonic ES 2207 woman wet & dry shaver but the charger is American and I need it to be Australian … read more
Harry
Harry
894 satisfied customers
My Singer 7462 lights start blinking when I try to wind a
My Singer 7462 lights start blinking when I try to wind a bobbin … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
My Viking sewing machine will not sew in reverse. The
My Viking sewing machine will not sew in reverse. The reverse button does not light up, … read more
Harry
Harry
894 satisfied customers
Last night my refer., stopped putting out water and ice.
Last night my refer., stopped putting out water and ice. … read more
Melissa Martin
Melissa Martin
Apprenticeship
53 satisfied customers
I have. Bernina 440 qe with the embroidery attachment. I was
I have. Bernina 440 qe with the embroidery attachment. I was embroidering and the bobbin ran out, the needle got hung alittle. I refilled the bobbin re inserted it but it thinks the needle is still do… read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
I have an issue with my razor can you help. Panasonic
about a month ago it wont urn on battery charger says its 100 percent … read more
Harry
Harry
894 satisfied customers
It is sewing machine. Quantum XL-100 singer. Bought in 1996.
Quantum XL-100 singer. Bought in 1996. It reads men. Card but it won't let me chose which one on card. Not communicating. … read more
Harry
Harry
894 satisfied customers
I was just on and asking about a crumb tray replacement and
I was just on and asking about a crumb tray replacement and the survey was 5 now and 31. Later did I understand that correctly tried to get answer but couldn't get back to you … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
The print out said that it is time to unscale --how do I do
The print out said that it is time to unscale --how do I do that? … read more
Martyn Lloyd
Martyn Lloyd
Small Appliance Technician
126 satisfied customers
I bought a 7640 singer sewing machine yesterday and the LCD
I bought a 7640 singer sewing machine yesterday and the LCD screen does not have a light. It is hard to see what you are doing. Is this normal or am I doing something that will not let the light come … read more
Harry
Harry
894 satisfied customers
Purchased singer simple sewing machine without trying it out
Purchased singer simple sewing machine without trying it out first. Got it home and the wheel won't go around. Any suggestions? … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
I need an electrical wiring schematic for a miele cva 4075.
i need an electrical wiring schematic for a miele cva 4075 … read more
Melissa Martin
Melissa Martin
Apprenticeship
53 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x