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kingcobra80, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 446
Experience:  20+ years repairing various small appliances
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I have a new Bernette Chicago 7. its awesome except for one

Customer Question

i have a new Bernette Chicago 7. its awesome except for one thing. I get NO response when I press the foot pedal I can sew if i use of off and on button just above the pressure foot/needle. The book said to turn the machine off and a\insert the foot control into its connection. Ive tried that several times
JA: What's the sewing machine's make and model? And can you guesstimate how old it is?
Customer: bernadette sublime. its new
JA: Do you plan on doing the work yourself?
Customer: ??????
JA: What confuses you?
Customer: What work? Do you mean do i plan to repair it myself?
JA: Anything else we should know to help you best?
Customer: I wondered if there was a simple solution or if i was doing something wrong
Submitted: 8 months ago.
Category: Small Appliance
Expert:  Kelly replied 8 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 8 months ago.

It is likely an issue with the connector. If you wiggle the foot pedal cord, does it go?

Customer: replied 8 months ago.
No. I tried several times
Expert:  Kelly replied 8 months ago.

Is the connector on the machine showing any issues, like bent pins or other issues?

Customer: replied 8 months ago.
No it feels very secure
Expert:  Kelly replied 8 months ago.

So it is an issue that you will need to seek warranty assistance with.