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woody463, Home Appliance Technician
Category: Small Appliance
Satisfied Customers: 10130
Experience:  32 years repairing home appliances
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The mixer switch will not shut the mixer off, have to pull

Customer Question

the mixer switch will not shut the mixer off, have to pull the plug. switch doesn't appear to go far enough to the right for shut off
Submitted: 9 months ago.
Category: Small Appliance
Expert:  woody463 replied 9 months ago.

My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

The model tag is under the base of the mixer.

Customer: replied 9 months ago.
the stand up older model of well over ten years old. similar to the newer model KSM75
Expert:  woody463 replied 9 months ago.

ok Thank you!

How handy are you?

The unit will need to be taken apart to see why the switch is not able to travel to the off position.

Customer: replied 9 months ago.
I have taken the top housing off before and cannot easily get to the switch to determine the problem. I thought that there might be an adjustment knob?
Expert:  woody463 replied 9 months ago.

no adjustment .I suspect you have something broken internally ,that is not allowing the switch arm to fully travel to the off position.

Customer: replied 9 months ago.
i was hoping that wouldn't be the problem.
Expert:  woody463 replied 9 months ago.

the knob that you move is attached to a arm and then a rod and spring attached to the speed control /governor .

So I suspect that you have something in between blocking the full travel of the arm or the governor itself is bad ,but you will need to open it up and look at the mechanism to tell.

Customer: replied 9 months ago.
i'm not qualified to do all that........I need to find a dealer locally that can fix it. I was going to first, until I googled kitchen aide and found this site. I was hesitant to pay..... so am still gonna get charged $28?
Expert:  woody463 replied 9 months ago.

ok What is your zip code I can try to find you a servicer in your area.

.And yes on the charge ,this is not a free web site.

And expert only gets paid for each question he assist a customer on , when a customer rates the answer .

And I can assist you one the parts break down and even a repair video if you choose not to do the repair ,I have no control over that .

We do not work in a Just Answer office ,we are all independent contractors

Customer: replied 9 months ago.
ok, zip is 66604 so is it still $28 if you find a servicer? what if you can't?
Expert:  woody463 replied 9 months ago.

I find

Pruitt Appliance Service

1022 SW 6th Ave

Topeka, KS 66606

(###) ###-####/p>

They show up for small appliances and larger appliances both

I also show .

The Appliance Shop

2811 SW Fairlawn Rd

Topeka, KS 66614

(###) ###-####/p>

So there are two local service places for the zip code you provided .

Customer: replied 9 months ago.
Expert:  woody463 replied 9 months ago.

no problem ,Always glad to assist you anytime.

If you need me again for any other issues you can request me Whrlp Master Tech.

And Even after you rate me Today if you have a question just reply back to me,
I will still assist you, no extra charges .
But rating me is the ONLY way I get paid for my time.

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