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Rusty
Rusty, Customer Service
Category: Small Appliance
Satisfied Customers: 5918
Experience:  Over 20 years electronics experience. How may I help you today?
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My sawing machine need to be repair, when I start to sew I

Customer Question

Hello my sawing machine need to be repair
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: when I start to sew I get one and a half stiches and the thread knots under the bobbin plate the tension is so great the machine cant continue
JA: What's the sewing machine's make and model? And can you guesstimate how old it is?
Customer: it is a Husqvarna Viking Emerald 118 about 15 years old
JA: Do you plan on doing the work yourself?
Customer: if is someting easy, I beleive I can
JA: Anything else we should know to help you best?
Customer: only that
Submitted: 11 months ago.
Category: Small Appliance
Expert:  Rusty replied 11 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 11 months ago.

I don't think this will be too easy, there are a lot of moving parts that all need to align. You'll need a hands on technician. If you cannot find one, tell me your zip code, and I'll find your nearest tech.