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Michael, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 9568
Experience:  I have over 25 years of experience diagnosing and repairing all types of home appliances.
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My sewing machine won't stitch through thick felt. The

Customer Question

My sewing machine won't stitch through thick felt. The machine is feeding it through but it isn't stitching.
Submitted: 10 months ago.
Category: Small Appliance
Expert:  Michael replied 10 months ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

How old is your sewing machine?

Also may I have the Mkae, and Full modle # of your machine?


Tech Michael

Customer: replied 10 months ago.
Hi Michael,
My machine is a Janome DC5100 and I've had it about 8 years. I'm trying to sew 2 pieces of light weight fleece together. the bottom and top threads are not connecting to make a stitch.
Thank you,
Expert:  Michael replied 10 months ago.

Hi Good Morning Kathy , my apology for the delay.

Will it sew correctly through lighter materials now?

Also, when you do try to sew the fleece, does the needle move easily through the material? Or dies it feel like the motor is bogging down any?

Also what type of needle are you using, that makes a huge difference as well, I would check on that if the machine works with other materials ;-)

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you and have a great day!


Tech Michael

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