Small Appliance Repair Questions? Ask a Technician ASAP
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! I suspect there may be an issue with the motor that is causing problems rotating in both directions. Have you noticed any grinding or clicking noises that were not there when it was working well? Or, has this been an issue since new?
I would add small amounts of water gradually and see if the results improve. It is not uncommon to see this but adding a bit more moisture may help to curtail it.
Okay, so there is probably little to be done at this point. As far as why only one side, it is due to the direction of the kneading at the start of the process. Do you add the water first and then the flour?