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Richard
Richard, Customer Service
Category: Small Appliance
Satisfied Customers: 38521
Experience:  Over 20 years fixing Electronically devices
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Embroidery part on my futura acts like it is frozen. sewing

Customer Question

embroidery part on my futura acts like it is frozen. sewing machine works great
Submitted: 1 year ago.
Category: Small Appliance
Expert:  Richard replied 1 year ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the machine (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the it, turn it on and tell me please if it is now operating correctly.

Let me know the results please