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My Rydis 67 Robot Vacuum Cleaner won't fire back up after…

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My Rydis 67 Robot Vacuum...
My Rydis 67 Robot Vacuum Cleaner won't fire back up after it's been recharged.
Submitted: 2 years ago.Category: Small Appliance
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Answered in 16 minutes by:
1/20/2016
Small Appliance Technician: Russell H., Electronics and Mechanical Repairman replied 2 years ago
Russell H.
Russell H., Electronics and Mechanical Repairman
Category: Small Appliance
Satisfied Customers: 12,938
Experience: Repairing electronic devices for 20+ years, including all aspects of their workings.
Verified

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

If the robot vacuum won't stay On for long after leaving the charging station, and if it is several years old at least (minimum about 1 1/2 years very roughly) then its battery may have failed, simply.

Rechargeable batteries of the type used in electronic devices of a portable - or mobile - type, no matter what the technology, always fail eventually, either failing to hold charge, or failing to deliver it.

(The one other possible thing wrong, is the charging station failing to actually charge - and that is much less likely, at least 5 times less likely at an approximate estimation. Also, make sure the battery really is plugged into the rest of the device, and that dust is cleaned off its terminals or connectors, and it is given one more try at charging then running the device, before replacing it.)

You may have to replace the rechargeable battery in the robot vacuum. If you do, be sure to get a replacement that is exact as to ratings for Voltage, and for mAh, at very least - and, of course, one that fits the space for it in the vacuum cleaner!

Let me know how it goes. Thanks.

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Small Appliance Technician: Appliance Guru, Appliance Tech replied 2 years ago
Appliance Guru
Appliance Guru, Appliance Tech
Category: Small Appliance
Satisfied Customers: 18,747
Experience: Owner and Operator with 20+yrs experience with degrees.
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Customer reply replied 2 years ago
I've only used the unit once. It went into the charging station and recharged, backed out and was dead. It won't fire back up. It will talk in the charging station. As soon as it backs out, nothing.
Small Appliance Technician: Appliance Guru, Appliance Tech replied 2 years ago

I would say you have a bad battery not much else would cause that issue.

We are on the honor system for our time, all I ask is please rate my service using the STAR RATING LINK on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks

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Customer reply replied 2 years ago
The unit is brand new. I can't get the company to do anything about it. It ran once and that's it.
Small Appliance Technician: Appliance Guru, Appliance Tech replied 2 years ago

If the unit is brand new exchange it under warranty when and where did you buy it from?

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