How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Electronics and Mechanical Repairman
Category: Small Appliance
Satisfied Customers: 11043
Experience:  Repairing electronic devices for 20+ years, including all aspects of their workings.
Type Your Small Appliance Question Here...
Russell H. is online now
A new question is answered every 9 seconds

Iordered a brother kh 965i manuel for my knitting machine, I

Customer Question

iordered a brother kh 965i manuel for my knitting machine, I recieved a cd instead, I am sending the cd back and would like a credit for it. Thanking you
geraldine lask *****
Baycity, Mi 48706
Submitted: 1 year ago.
Category: Small Appliance
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is ***** ***** I want to thank you for bringing your question to us here today.

I am not sure where you ordered the manual from; If you inform me of where you ordered the manual but got delivered a CD instead, I can perhaps instruct you as to how to go about returning what you ordered.

There's no need to order a manual or a CD for any amount of money - for this machine model, apparently, the user's manual is obtainable free of charge by download from this page:

The page may be hard to use - the link to click on, upon that page, is the one that says

Download under the following on the right side of the page:


Download Now