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Category: Small Appliance
Satisfied Customers: 17912
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On Nov 9, 2015, I paid 5.00 + 27.00 answer to my question

Customer Question

On Nov 9, 2015, I paid 5.00 + 27.00 for an answer to my question about my Husqvarna-Viking sewing machine. I asked why, when I inserted a USB plug into the side of my Designer I machine, it said to insert a disk. There is no disk slot, just the USB port. So why does this machine not bring up the pictures on the inserted stick? I've tried asking the Viking Sewing web page also & get no understandable answer.
If you can't get me an answer, please credit this $32.00 back to my account. I had heard only good about your web page, therefore sent my $$ to you expecting at least some positive or negative feedback.
Thanks, *****
Submitted: 1 year ago.
Category: Small Appliance
Expert:  ITPeter replied 1 year ago.

Hi Joan,

The machine will not bring up the pictures if it does not recognize the format or if the memory USB stick is corrupt.