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Pete, Electronic Engineer
Category: Small Appliance
Satisfied Customers: 17626
Experience:  Over 16 years of experience installing and repairing electronics.
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I have an iRobot scooba 390. When I turn it on it tries to

Customer Question

I have an iRobot scooba 390. When I turn it on it tries to move and the tank light turns on. I have checked everything- filters, brushes, water level, tank position, wheels, fully charged but it won't move and wash floor.
Your help would be appreciated thanks
Submitted: 1 year ago.
Category: Small Appliance
Expert:  Pete replied 1 year ago.

Hi Suz'Anne,

Try washing out the tank with warm water - shake vigorously to dislodge any stuck pieces of dirt, and empty the water through all of the tank openings.

If the problem persists, check that the filters and tank are correctly fitted.

Let me know if that works...

Customer: replied 1 year ago.
This solution didn't work. Still tries to move when turned on, whirrs a couple of times then tank light comes on.
Expert:  Pete replied 1 year ago.

Hi Suz'Anne,

If that did not work then the iRobot likely has a faulty sensor and it will need to be sent for repair.

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