Small Appliance Repair Questions? Ask a Technician ASAP
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue so do not rate me until we are done thanks.
Do you have a volt meter?
OK you are saying you can spin the turn table coupler by hand and it turns correct? How hard does it turn?
OK there is a good chance the turn table motor is defective you should not be able to turn that motor at all. If you can it is bad and needs to be replaced.
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