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Michael, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 9568
Experience:  I have over 25 years of experience diagnosing and repairing all types of home appliances.
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service light of irobot scooba 380 is on

This answer was rated:

service light of irobot scooba 380 is on

MasterFixIt :

Hi, It means that there is a problem which you as a standard user cannot repair. You should switch your Scooba off and then on. If the red "Service" will flash still, check it in the service manual for Scooba click

Customer: replied 3 years ago.

I do not have the service manual for scooba.

service light still flash


Hello, I have 5 of these robots, and am a Robotics specialist.

I think you may not be sure how this site works?

You didn't need to rate me as bad service, that can cost me my job.

Please reconsider the rating as the advice I am giving you is accurate and correct.

I will still continue with you and also try to get you the manual if you would like?

Please let me know.

Thank you

Tech Michael

Michael and other Small Appliance Specialists are ready to help you
Customer: replied 3 years ago.

you have to show me how I can do if the service light still flash, instead of referring to the service manual for scooba


Hi Ngan,

before you follow these instructions, please change the rating to atleast ok service or better as that bad service can cost me my job. I am a good tech and try to help any way I can:-)

Have a great day!

Tech Michael


  1. iRobot Scooba Battery Troubleshooting

    • 1

      Check the battery on your iRobot Scooba when the power button light is blinking. If the light is solid red, charge the battery. The battery needs to be charged for 4 hours before you start the cleaning cycle.

    • 2

      A green pulsing power button indicates that the battery in your iRobot Scooba is charging. The Scooba will not begin its cleaning cycle if the power is not on or the Scooba battery is not fully charged.

    • 3

      Reset the battery in your iRobot. If the battery is not set into the unit correctly the power button will blink red. Correctly install the battery by making sure the yellow tabs on the battery fit into the guide holes.

    Warning Light Troubleshooting

    • 4

      Check the tank of the iRobot Scooba to see if it is properly placed in the unit when the "check tank" light is on. This light will also show when the cleaning cycle has been completed. Once cleaning is completed you should empty and clean the water tanks.

    • 5

      Remove the brush from your iRobot Scooba if the "check brush" light turns on. This light indicates that the brush could be jammed or offset. Once you remove the brush, clean both the brush and the filter. Remove any hair or other debris that may be caught in the brush.

    • 6

      Look at the "I'm stuck" light indicator and count the number of beeps that are sounded by your iRobot. A different error is signaled by different numbers of beeps. One beep usually indicates that one of the wheels is not firmly on the floor. Turn over the unit and push down on the wheel to reset back into place.

    • 7

      If the iRobot beeps twice and the "I'm stuck" light is on, this could indicate that one of the wheels is locked and not rotating freely. The front wheel has been designed to be removed for cleaning. Remove the front wheel, clean and replace it into the unit.

    • 8

      Determine if the iRobot bumper moves in and out. Make sure nothing is stuck under the bumper. Problems with this will be noted by three beeps and the "I'm stuck" light.

    • 9

      Clean the cliff sensors when the "I'm stuck" light is on and the unit beeps four times. Use rubbing alcohol and a clean Q-tip to clean these sensors located under the iRobot bumper.

    • 10

      If you hear five beeps when the "I'm stuck" light is illuminated, this indicates that the right or left wheel is jammed.

    Service Light Troubleshooting

    • 11

      Contact customer care if the "service" light is on and the unit beeps once. This indicates that there has been a malfunction in the iRobot pump. Customer care contact information can be found in the Tips section below.

    • 12

      If the service light is on and the unit beeps twice, the vacuum on your iRobot is broken. Contact customer care to have the unit repaired. See References below for contact information.

    • 13

      Replace the battery if the service light is on and your iRobot beeps three times. Information on replacement parts can be found in the Resources.

    • 14

      Replace the charger if the service light is on and the unit beeps four times. Contact customer care or see parts information link in Resources.

    • 15

      Cool off the battery of your iRobot if the service light is on and the unit beeps five times. This can happen if the iRobot is stored in an area that is too hot or if you filled the tank with hot water.


Tips & Warnings

  • Do not put bleach in the cleaning tank; you will damage your iRobot.

  • Do not use the Scooba on unsealed wooden floors or prelaminate floors.

  • Fill the tank with cool or warm water only.

  • When not in use, keep the unit plugged into its charger.

  • Do not submerge iRobot in water

Read more:

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