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It's stuck in park and won't start, I need to shift it into…

Customer Question
It's stuck in park...

It's stuck in park and won't start, I need to shift it into neutral

Mechanic's Assistant: Do you have brake lights? Have any trouble codes popped up?

No, It's completely dead

Mechanic's Assistant: What is the model/year of your Saturn?

2008 Saturn outlook

Mechanic's Assistant: Are you fixing your Outlook yourself? What have you tried so far?

I tested the battery I think it's the alternator and it won't take a jump

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No thank you

Submitted: 10 months ago.Category: Saturn
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Answered in 1 minute by:
9/26/2017
Saturn Mechanic: Mechanic01, ASE Certified Technician replied 10 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Saturn
Satisfied Customers: 3,741
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

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Saturn Mechanic: Mechanic01, ASE Certified Technician replied 10 months ago

so first we need to adress the no start, have you verified voltage at the battery with a voltmeter?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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