You are welcome.
The last possible cause would be the computer.
I would get the computer flashed/updated before replacing it.
I am glad I can help!
Please don't forget to honor your good faith deposit by rating my answer as "5 STARS or SMILEY FACES" for assisting you today.
Keep in mind, we can still continue this conversation at no further cost to you even after you rate my answer. Just reply back to me using this page and I will get it and get back to you ASAP!
I just ask that you allow time in between replies as I may be helping other customers or off line spending time with the family.
Also, if you are a member or if you have a subscription to the site, you still need to rate my answer in order for me to get credit for assisting you with your question.
You should see the rating system towards the top of the page.
Please let me know if you have any further questions.
Thanks and have a great night!!