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Amedee, Saturn Technician
Category: Saturn
Satisfied Customers: 26053
Experience:  ASE certified Technician advanced level specialist. Wisconsin certified emissions state inspector
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Won't start, Turns over fine...but won't crank, Security

Customer Question

Won't start
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: Turns over fine...but won't crank
JA: What is the model/year of your Saturn?
Customer: Security light is on...but not flashing 2000 Saturn SW
JA: Are you fixing your SW yourself? What have you tried so far?
Customer: tried the reset option (turning on...wait 10 minutes...turn off...repeat 3 times
JA: Anything else you want the mechanic to know before I connect you?
Customer: This started after battery died
Submitted: 6 months ago.
Category: Saturn
Expert:  Amedee replied 6 months ago.

Hello and welcome!

My name isCustomerand I can assist you with your question.

Expert:  Amedee replied 6 months ago.

I will try my best to answer all of your questions.

However, before we get started, please let me mention a few things.

1. If at any point you would like to speak on the phone, please feel free to request a phone call on your end and I can call you right away.

2. If you dont understand any technical terms or anything that I mention (component tests or theory or operation), please let me know and I will provide you with a more in debt explanation or answer.

3. Please understand that I am here to help you anyway I can

Are you saying the engine does not crank over?

Are you looking for possible causes?

Can I start by getting your VIN?

Thank you!

Customer: replied 6 months ago.
Expert:  Amedee replied 6 months ago.

Thank you for the VIN!

Expert:  Amedee replied 6 months ago.

So the security light is on solid with the key on correct?

Customer: replied 6 months ago.
Security light on solid
Customer: replied 6 months ago.
We pull this car behind a motor home. We have to turn the ignition on so the steering wheel doesn't lock. We left it on too long and the battery died. Charged the battery...but now it won't start. It turns over...but doesn't start.
Expert:  Amedee replied 6 months ago.

Thank you for that information.

Have you tried to do the security relearn procedure?

Customer: replied 6 months ago.
I have tried that, but the SECURITY light NEVER goes out. I waited 10, 15, and even 20 minutes
Expert:  Amedee replied 6 months ago.

Ok, then it is likley a faulty passlock sensor or Body control module.

Can I get the codes stored in the computer?

Customer: replied 6 months ago.
I have no codes
I am stuck in a campground and I have no way of getting codes
Expert:  Amedee replied 6 months ago.

Ok, no problem.

If the security relearn procedure does not work, you can try to reset the computer by doing a capacitor discharge procedure by removing the battery cables from the battery and rubbing them together for 5 minutes. This will reset all of the modules on board the vehicle and may do the trick!

If not, the passlock sensor/ignition lock cylinder and or the body control module will need to be replaced and the relearn procedure will need to be performed once the new parts are installed.

Expert:  Amedee replied 6 months ago.

I am glad I can help!

It has been a pleasure working with you. Please dont forget to honor your good faith deposit by rating my answer as "5 STAR SERVICE" for assisting you today.

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Please let me know if you have any further questions.

Expert:  Amedee replied 6 months ago.


It'sCustomerfrom just answer.

I am just checking in to see how things turned out and if you need further assistance?

Please let me know!