How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask George H. Your Own Question
George H.
George H., ASE Certified Technician
Category: Saturn
Satisfied Customers: 816
Experience:  ASE Master Tech 15+ Years
Type Your Saturn Question Here...
George H. is online now
A new question is answered every 9 seconds

My 2004 Vue has the key stuck in accessory position. wheel

Customer Question

my 2004 Vue has the key stuck in accessory position.
JA: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?
Customer: wheel will hardly turn. it's horizontal, thought. key has been replaced.
JA: Are you fixing your VUE yourself? What have you tried so far?
Customer: tried to see if the steering wheel was locked, tried pulling the key out slightly and then turning, pulled the cover off the top of the steering column to see if there is some kind of manual plunger i can push. i think now the battery is dead.
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: Saturn
Expert:  john -aka eauto replied 1 year ago.

the lock cylinder will not release if the battery is dead try a jump?