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My name is ***** ***** and my car will not start, I have a…

Customer Question
My name is *****...

My name is ***** ***** and my car will not start

Mechanic's Assistant: Thanks. Can you give me any more details about your issue?

I have a brand new battery and alternator but the dash lights won't even turn on when I try to start the car. My car might have a security feature but not sure

Submitted: 2 years ago.Category: Saturn
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Answered in 15 minutes by:
2/25/2016
Saturn Mechanic: Dan, Technician replied 2 years ago
Dan
Dan, Technician
Category: Saturn
Satisfied Customers: 26,013
Experience: Independent Shop Experience, 2 Year Automotive Diploma, & Access to Information Database
Verified

Hello, my name is***** the radio turn on when you turn on key? Thanks.

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Customer reply replied 2 years ago
No sir it does not turn on
Saturn Mechanic: Dan, Technician replied 2 years ago

This points toward an ignition switch problem, do you have a voltmeter to do a few tests? What year, model, make, and engine size of vehicle? Thanks.

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Customer reply replied 2 years ago
I do not have a volt meter. The vehicle is a 2002 saturn vue 3.0L 6 cylinder engine
Saturn Mechanic: Dan, Technician replied 2 years ago

Are you willing to get a volt meter to do some testing or would you just like a general idea of what problems could be costs at a shop? Thanks.

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Customer reply replied 2 years ago
How much would a volt meter run me?
Saturn Mechanic: Dan, Technician replied 2 years ago

Around $10-$15.

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Saturn Mechanic: Dan, Technician replied 2 years ago

Check to see if the 10 amp Radio/IGN fuse on interior fuse box has power with key on. If now power access wires going to ignition switch, the 2 orange wires "pins A and H" should have battery power and with key on the orange and brown wires "pins G and B" should have power with key on. If A and H have battery power but G and B don't have ignition power this means ignition switch has failed. This would cost around $250 to have repaired at a shop. Let me know if you have more questions, thanks..

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https://www.dropbox.com/s/tzr74ow0ynsep7y/vue1.pdf?dl=0

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