How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eric Your Own Question
Eric, Automotive Repair Shop Manager
Category: Saturn
Satisfied Customers: 32082
Experience:  20+ yrs. experience as repair shop manager and technician.
Type Your Saturn Question Here...
Eric is online now
A new question is answered every 9 seconds

I have a 2009 Vue which, until relatively recently, has

Customer Question

I have a 2009 Vue which, until relatively recently, has given me excellent service. My distress has to do with my inability to extract the ignition key when shutting the engine down. I can explain further, but maybe this will ring a bell with you or somebody else experienced with this problem. Jim Moffet
Submitted: 1 year ago.
Category: Saturn
Expert:  Eric replied 1 year ago.
I am sorry that you have not been helped yet. I just came online and saw your question.
I just want to make sure I am understanding correctly. The key turns to the off position fine but does not come out of the ignition lock cylinder easily, correct?
Or is it not turning back to the off position easily?
What has the dealer replaced in trying to correct this?
As much detail as you can provice will help greatly in diagnosing it