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Eric, Automotive Repair Shop Manager
Category: Saturn
Satisfied Customers: 32039
Experience:  20+ yrs. experience as repair shop manager and technician.
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I have 2 keys to my Saturn Aura and neither of them can

Customer Question

I have 2 keys to my Saturn Aura and neither of them can lock/unlock the car
Submitted: 2 years ago.
Category: Saturn
Expert:  Eric replied 2 years ago.
I am sorry that you have not been helped yet. I just came online and saw your question.
There are a couple of possible causes - broken door lock rod clips, faulty door lock actuator, faulty lock cylinder.
At this point you will need to either use a slim jim tool to open the door, use a prybar to pry the top rear of door out just enough to slip a straightened coathanger thru opening and unlock door with it, or call a locksmith out to open the door.
Then the door trim panel will need to come off to see what is broken and repair it.