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I have a insensé fridge in my RV. It suddenly stopped

Customer Question
I have a insensé...

I have a insensé fridge in my RV. It suddenly stopped working 2 days ago. No light on inside ans has Er on the display.

Mechanic's Assistant: Just to clarify, what are the exact lights you're talking about?

Interior lights off. Control panel on outer door is on. No cooling in fridge or freezer.

Mechanic's Assistant: What is the make/model/year of your RV?

2019 Forest River Sabre 5th wheel.

Mechanic's Assistant: Are you fixing your RV yourself? What have you tried so far?

Nothing.

Mechanic's Assistant: Is there anything else the Mechanic should know before I connect you? Rest assured that they'll be able to help you.

2 days before this happened, my microwave stopped heating anything up. Lights on and can still program to cook. But does not heat food.

Submitted: 11 months ago.Category: RV
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Answered in 5 minutes by:
10/25/2021
RV Mechanic: James Davy,
 replied 11 months ago
James Davy
Category: RV
Satisfied Customers: 1,046
Experience: RV at RV Peddler
Verified

Good Morning welcome to Just Answer my name is James.

Sorry to hear about your fridge.

Can you please tell me the Make and model of the  fridge?

James

Verify 12 volt power to back of the unit.

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Customer reply replied 11 months ago
Hisense RF15N1BSD. It is a residential fridge. 120v onlyIt's in my 5th wheel RV
RV Mechanic: James Davy,
 replied 11 months ago

Ok thanks for the the information.

Did you verify you had 110 power to the unit?

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RV Mechanic: James Davy,
 replied 11 months ago

Is there a number that comes up with the E R code

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Customer reply replied 11 months ago
No. Just Er
RV Mechanic: James Davy,
 replied 11 months ago

When your refrigerator’s communication receiving abilities is damaged, your appliance displays the Er fault code on its temperature display area.

Is this Happening?

James

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RV Mechanic: James Davy,
 replied 11 months ago

There not much you can do other then trying to reset it. remove power leave off for ten minutes, then restart.

James

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Customer reply replied 11 months ago
Ok. I'll try that
RV Mechanic: James Davy,
 replied 11 months ago

Thanks Let me know.

Thanks James

Contact - Hisense USA (hisense-usa.com)

1-***-***-****  9-9 eastern time M-F.

James

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Customer reply replied 11 months ago
Thank you
RV Mechanic: James Davy,
 replied 11 months ago

Thank you for the question.

I'm  sorry I Could not do more.

James

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