We have a 2 1/2 year old Jayco Outback caravan that we are currently living in. Overnight the Thetford N3000 series

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Customer: We have a 2 1/2 year old Jayco Outback caravan that we are currently living in. Overnight the Thetford N3000 series fridge stopped working. There is NO power to the unit. We have tested the power source by plugging it in to another power point but have had no luck. Please help. Joanne
JA: Sure thing. Do you hear clicking when you try to start the vehicle? Do any lights come on?
Customer: There was an issue with a clicking sound about a week or two ago but that stopped and the fridge has been working fine since.
JA: What year is your Outback?
Customer: 2019
JA: Is there anything else the RV Mechanic should know before I connect you? Rest assured that they'll be able to help you.
Customer: Sorry it is a 2018 Jayco Sorry it’s a 2018 Jayco Journey Outback
Answered by Randall in 9 mins 1 year ago
Auto Mechanic

50,982 satisfied customers

Specialities include: Auto Body Technician, Heavy Equipment Repairs, Heavy Duty Engine Repairs, Brake and Transmission Repairs

Good afternoon! My name is ***** ***** I am a Master Certified RV Technician and have been in this business nearly 20 years and on this site for over 12 years. I have responded to over 70,000 questions, so there is not a lot I haven't seen or heard about.

Sorry for the delay in someone getting to your question here! It has been crazy busy these last few days. I used to have an RV repair facility and worked on these systems for a living. Please give me a few minutes to type up an answer here for you. And don't be alarmed if I don't get right back to you when you respond. We work on more than one question at a time here when it is busy like it is now. I may be on a phone chat with another customer and those last less than 5 minutes. Your patience is appreciated!

Thank you for bringing your question to us here at Just Answer and I am sorry to hear that you are having a problem with your Norcold fridge.   I can assist you with this issue. Thanks!  Randall

Start with checking the fuse in the load center for the fridge and then the one for the DC power on the rear of the fridge and accessed once you get the cover off the board.  Go to a local hardware store and get a small digital multimeter like the one in the attached photo link.  About $20 or so U.S. over here and easy to use.  Use that to follow the 12 VDC to where every you lost it.  That would be the quickest way to sort this out without calling in a good local mobile tech to come and assist you with this.  I hope this proves helpful here.  Randall  http://f01.justanswer.com.s3.amazonaws.com/Ff4DNNY7/c40495a6-bec8-4129-895c-31c7367c3a09.jpeg

It is a Thetford N3000 series

Yes, I got that.

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Last Updated: 12-20-22
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