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We have a norcold refrigerator in our rv 18 cubic feet. 1…

We have a norcold...

We have a norcold refrigerator in our rv 18 cubic feet. 1 yrs old. Wrtor Error may LP 01 when batteries were low. Running on propone

Mechanic's Assistant: Do you know the model of your Norcold fridge?

Error was

Mechanic's Assistant: How long has this been going on with your Norcold refrigerator? What have you tried so far?

Do not know model, 4 door

Mechanic's Assistant: Anything else we should know to help you best?

Started yesterday

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Customer reply replied 2 years ago
Hi
Answered in 16 minutes by:
8/30/2020
RV Mechanic: Randall, RVIA Certification replied 2 years ago
Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 28,180
Experience: RVDA/RVIA Master Certified Technician with many years experience.
Verified

Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.

Good morning! I have an RV repair facility and work on these systems for a living. Please give me a few minutes to type up an answer here for you. And don't be alarmed if I don't get right back to you when you respond. We work on more than one question at a time here when it is busy like it is now. I may be on a phone chat with another customer and typically those last less than 5 minutes. Your patience is appreciated! Thanks! Randall

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Customer reply replied 2 years ago
No problem
RV Mechanic: Randall, RVIA Certification replied 2 years ago

May I have the exact model number for this fridge please? And I can tell you that the low DC voltage probably was the cause of this and the hi limit recall kit will need to be reset. You will need a large magnet like is on the end of a telescoping tool that you use to pick up bolts that have been dropped in places that you can't reach them. Most automotive parts stores sell them. I will add a link to how you reset this. Randall

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Customer reply replied 2 years ago
2020 RV from Grand Design. We are not sure the model
We are driving now with RV
RV Mechanic: Randall, RVIA Certification replied 2 years ago

I can't get to the ARP website right now, so I will add another link for that description. Once I know which model you have I can add the right service manual for you as well. https://www.heartlandowners.org/showthread.php/62104-How-to-reset-Norcold-1200-series-refrigerator-high-temperature-limit-switch

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Customer reply replied 2 years ago
Can we fix this ourselves?
RV Mechanic: Randall, RVIA Certification replied 2 years ago

Probably an N2118 and I will add that manual. And yes, you can if you have a magnet.

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Customer reply replied 2 years ago
Do we have to move refrigerator to get to this place?
RV Mechanic: Randall, RVIA Certification replied 2 years ago

No. The access is on the rear of the fridge outside. https://norcold.com/wp-content/uploads/2018/07/637026B_SM_2118.pdf

The module has a red light on it and you hold the magnet directly on the module right above the light for up to 30 seconds.

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Customer reply replied 2 years ago
Do you know what page in manual for this fix?Will the light go out when fixed?
RV Mechanic: Randall, RVIA Certification replied 2 years ago

It is not in the manual. It is in the first link I gave you. And yes it will go out.

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Customer reply replied 2 years ago
I see the manual with instructions. Thanks for your help. We will try this once we get to camp site.Have a nice day
RV Mechanic: Randall, RVIA Certification replied 2 years ago

You are most welcome! And you too.

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Customer reply replied 2 years ago
Freezer working now, but refrigerator is not cooling as well as it shouldNo just want to type
RV Mechanic: Randall, RVIA Certification replied 2 years ago

It can take up to 6 hours to fully stabilize the temperature.

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Customer reply replied 2 years ago
It's been 16 hours
RV Mechanic: Randall, RVIA Certification replied 2 years ago

It has to be level and if this is in a slide out the installation may not be done correctly as over half of the ones I see aren't.

Test the thermistor with a meter and see if that is in specs or not.

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Customer reply replied 2 years ago
We do not have a meter
RV Mechanic: Randall, RVIA Certification replied 2 years ago

If you can't get one then you either have to wait until you do or call in a good local mobile tech for some assistance on this. Just be sure you check their YELP rating to be sure they have a good reputation.

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Customer reply replied 2 years ago
Thanks for all your help
RV Mechanic: Randall, RVIA Certification replied 2 years ago

You are most welcome!

Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 28,180
Experience: RVDA/RVIA Master Certified Technician with many years experience.
Verified
Randall and 87 other RV Specialists are ready to help you
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Randall
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Randall, RVIA Certification
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