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Dometic 4 door fridge keeps tripping the reset button... E3…

Customer Question
Dometic 4 door fridge...

Dometic 4 door fridge keeps tripping the reset button... E3 and 60 are shown in the display. Won’t stay running either on 110V or propane...brand new 5th wheel, purged all the air out of the propane lines...

Mechanic's Assistant: How long has this been an issue? How many miles are on the car?

0 miles

Mechanic's Assistant: What is the make/model of your '00 RV?

2021 Cougar 364BHL

Mechanic's Assistant: Are you fixing your Cougar yourself? What have you tried so far?

Yes! Purged the lines and checked voltages. Seems to be running very hot and tripping the reset button...

Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you?

The fridge is brand new trying to get it running for our first camping trip...

Submitted: 2 years ago.Category: RV
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Answered in 10 minutes by:
7/11/2020
RV Mechanic: Robert, RV Mechanic replied 2 years ago
Robert
Robert, RV Mechanic
Category: RV
Satisfied Customers: 24,089
Experience: 23 yrs. RV experience including Cummins North West, Country Coach, Monaco Coach - vendor certified.
Verified

Hi, I'm Robert. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply momentarily.

What is the model number of the Dometic?

Robert

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Customer reply replied 2 years ago
Not sure...
RV Mechanic: Robert, RV Mechanic replied 2 years ago

OK

Please allow me several mins to type a response.

Thanks. Robert

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Customer reply replied 2 years ago
RM3962 I believe...
RV Mechanic: Robert, RV Mechanic replied 2 years ago

I am really sorry you have to deal with this and understand this is VERY frustrating owning a new RV and having an issue like this.

The bot***** *****ne is it should not be tripping the high limit. On a brand new unit for an issue like this I suspect it has not be installed properly to specs, we see this often on new units especially if they are in a slide out.

The unit should have fans that should be cycling on and off if the fans were not coming on it would be an issue. IF the cooling unit failed it can also cause this problem.

The best course of action on this is to let the dealer take a look at it because any issues would be covered under warranty.

The RV manufacturer should have checked the fridge to make sure it worked, that should have been a 4-6 hour test, sometimes they push these units out the door and fail to inspect or run them.

Robert

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Customer reply replied 2 years ago
Any idea what I can check or do to at least get through the weekend?
RV Mechanic: Robert, RV Mechanic replied 2 years ago

You could try a small fan on the back of the fridge pointing upwards to see if that helps out at all. Make sure nothing is touching the back side of the fridge. Make sure the fridge is also as level as possible.

Robert

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Customer reply replied 2 years ago
Ok, I'll try that!! Thanks
RV Mechanic: Robert, RV Mechanic replied 2 years ago

No problem at all.

Robert

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Robert, RV Mechanic
Category: RV
Satisfied Customers: 24,089
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