The jacks won’t retract Every light is flashibg wait jacks down low voltage engage park brake excess angle it won’t let

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Customer: The jacks won’t retract Every light is flashibg wait jacks down low voltage engage park brake excess angle it won’t let me press auto or retract
JA: Have you checked the brake fluid? How's the level and when was it last changed?
Customer: weve only been here 2 days. I auto leveled it when we got here and haven’t moved it i don’t know how to check brake fluid. This is a FIRST test trip. We bought it last weekend
JA: What year is your Wave?
Customer: our mechanics looked it over last wknd if brake fluid was low they would have filled it
JA: Are you fixing your Wave yourself? What have you tried so far?
Customer: its not a wave. It’s a 2017 Georgetown gt3 31b
JA: Anything else you want the Mechanic to know before I connect you?
Customer: no
Answered by Robert in 1 min 2 years ago
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Robert
12+ years of experience
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37,712 satisfied customers

Specialities include: Auto Body Technician, Heavy Equipment Repairs, Heavy Duty Engine Repairs, Brake and Transmission Repairs

Hi, I'm Robert. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply momentarily.

Customer
Thx

Trying pushing all 4 diamond-shaped jack buttons at the same time that should reset the system and return to normal operation.

Robert

Customer
OK I did that and all stopped flashing except Jack's down but then I pressed auto and retract all Jack's and the only thing that happened is the orange light on auto shut off
Customer
The front diamond is flashing now
Customer
Customer attachment 5/26/2020 6:32:06 PM
Customer
Hello. Are you still there?
Customer
Hello?

My computer had to be reset and you opted me out which means I could not respond to you.

What you can try next is to start the RV apply the foot brake and release the parking brake, the jacks will have drive away protection and should retract when you release the parking brake. IF that does not work I will give you instructions for getting them up manually.

Please be patient we work with many RV owners at the same time, in this case I have to restart my computer or I would have responded sooner.

Robert

Customer
OK I tried that too. Every light on the keyboard started flashing at once at started beeping but still the Jack's did not retract

When you release the parking brake that will happen and the jacks should retract.

IF holding all 4 diamond shaped buttons did not work or the emergency retract then I would run them up manually. I am going to get you that info, you are going to need a drill and 1/2 socket. I will respond shortly.

Robert

Customer
I have neither a drill or a socket

Then you are going to need to call a mobile RV tech to come assist you. Only so much I can do for you online. Below is the information needed to retract the jacks manually.

Robert

http://www.hill-family.us/serrano/Manuals/ElectronicLeveling.pdf

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Robert
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