The steps on a 2004 Winnebago Adventurer won't retract and we can't leave the t.v. park until we can get them to

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Customer: The steps on a 2004 Winnebago Adventurer won't retract and we can't leave the t.v. park until we can get them to retract.
JA: What is the make/model of your '04 RV?
Customer: It's a Winnebago Adventurer. I'm trying to help my sister and two other relatives who are about 4 hours away right now
JA: Are you fixing your RV yourself? What have you tried so far?
Customer: I'm trying to help troubleshoot shoot it remotely. They have started the rv, is there a breaker or fuse for the motor that retracts the steps. If so where would they find it
JA: Will the headlights turn on? Is the battery fully charged?
Customer: Checking withbthem
JA: Anything else you want the Mechanic to know before I connect you?
Customer: I'm still waiting on a response from my sister
Answered by Robert in 3 mins 3 years ago
12+ years of experience

37,702 satisfied customers

Specialities include: Auto Body Technician, Heavy Equipment Repairs, Heavy Duty Engine Repairs, Brake and Transmission Repairs

Hi, I'm Robert. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply momentarily.

Please allow me a few mins to type a response.

Thanks, Robert


Yes should have some push button round breakers on the outside of the RV up front. Below is a link for a diagram you can see a electric step control and electric step power fuse. Make sure the button is pushed hard, sometimes it takes some pressure to get them to reset.

What I would also suggest and I do not know if this would be possible for your sister but normally what you can do is get about 3' of 10 or 12 gauge wire, strip each wire on each end about a 1/4", get a charged 12 volt battery and then locate the motor under the step, disconnect the connector on the motor and jump voltage with the wires from the battery to the step it should move, if not swap the wires if nothing still happens the motor is bad.

Also sometimes the motor can seize up and giving it a few taps with a hammer or mallet will bring them to life, all the connections underneath should also be checked, they can be exposed to the elements.

Below is the link for the push button breakers the box will have a T handle and will say automotive and coach circuit breakers, outside front of RV.


Robert, the maintenance guy at the RV park managed to remove the pin and get the steps moved up and secured. So we are good for now. Thanks

Thanks for the update.

Have a great weekend.


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37,702 satisfied customers
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12+ years of experience

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