RV

Have RV questions? Ask an RV mechanic online.

Connect one-on-one with {0} who will answer your question

This answer was rated:

Norcold refrigerator Model 1200LRIM, S/n 883404FB, 120VAC is…

Norcold refrigerator Model 1200LRIM...

Norcold refrigerator Model 1200LRIM, S/n 883404FB, 120VAC is plugged in and live with shore power. The 12V control panel on the front alarm is sounding, I have it in manual AC mode, fault code AC/no is flashing. I cannot shut off the refrigerator using the ON/OFF switch. The interior of the unit has warmed to ambient temp. Ideas?

Mechanic's Assistant: Have you checked the Freon level?

The frig has a new Dutch Aire helium coil installed which has been working fine.

Mechanic's Assistant: What is the model/year of your RV?

2001 Monaco Signature Supreme

Mechanic's Assistant: Are you fixing your Monaco yourself? What have you tried so far?

I confirmed 120V power to unit, checked breakers and fuses.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

All instruction in the manual states to turn off at front control panel first. It will not shut off.

Show More
Show Less
Ask Your Own RV Question
Answered in 1 minute by:
5/16/2018
RV Mechanic: Robert, RV Mechanic replied 4 years ago
Robert
Robert, RV Mechanic
Category: RV
Satisfied Customers: 24,097
Experience: 23 yrs. RV experience including Cummins North West, Country Coach, Monaco Coach - vendor certified.
Verified

Hi, I'm Robert. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply momentarily.

Please give me several mins to type a response...

Robert

Ask Your Own RV Question
RV Mechanic: Robert, RV Mechanic replied 4 years ago

SO have you checked the fuses on the circuit board for the fridge? The circuit board will be under the outside access panel.

IF it is saying AC/NO it is not sensing the AC power. Need to check the outlet, if the outlet has power remove the cord from the outlet and pull the cover on the circuit board and make sure the fuse is not blown. You will have an AC fuse and DC fuse. Do not touch the AC fuse with it plugged in.

IF you want to shut power off you will have DC power and ground going into the circuit board, remove the wires from the board and that will accomplish the same thing. OR pull the DC fuse on the board.

IF you want to check things out and get back to me that is fine, I am around daily and respond when I can.....

Robert

If you are unsure where to disconnect the 12 volt supply from the board please let me know and I can send you a service manual on this, all follow ups are included..

Robert

Ask Your Own RV Question
Customer reply replied 4 years ago
I unscrewed the control board panel from the front of the refrigerator and unplugged it. Of course it stopped. I plugged in again and it went right back to blinking no/AC fault and alarming.Might it be necessary to purchase a replacement Norcold board kit p/n 633299?
RV Mechanic: Robert, RV Mechanic replied 4 years ago

That is NOT the control board that is the upper display board, the main control board is outside under the outside access panel the DC supply wires will connect to the board. On the board if you remove the cover will be 2 fuses, one for DC power or what allows the fridge to turn ON and one for the AC power or what allows it to work on DC power. I would disconnect the DC supply wires going on the board, by unplugging what you did probably did not help because power was still going to the circuit board. I would also unplug the fridge and check the fuses on the board. IF the AC fuse was blown you would get that code.

Please let me know if you need more help on this.......

I am not sure if you need a part yet, it is a process of elimination.

Ask Your Own RV Question
RV Mechanic: Robert, RV Mechanic replied 4 years ago

I am going to give you a service manual you really need to troubleshoot the code you are seeing, click HERE for the service manual.

I am not a fan of throwing parts at things, it is possible the upper display panel is the problem or the lower main board.

I hope this points you in the right direction, please let me know if you have anymore questions.

IF you are satisfied with my efforts please feel free to select a STAR rating on the page.

ROBERT

Robert
Robert, RV Mechanic
Category: RV
Satisfied Customers: 24,097
Experience: 23 yrs. RV experience including Cummins North West, Country Coach, Monaco Coach - vendor certified.
Verified
Robert and 87 other RV Specialists are ready to help you
Ask your own question now
RV Mechanic: Robert, RV Mechanic replied 4 years ago
Phone call session started
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a rv mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Robert Your Own Question
Robert
Robert
Robert, RV Mechanic
Category: RV
Satisfied Customers: 24,097
24,097 Satisfied Customers
Experience: 23 yrs. RV experience including Cummins North West, Country Coach, Monaco Coach - vendor certified.

Robert is online now

Related RV Questions
I have 110v at plug. No errors and no red light inside the
I have 110v at plug. No errors and no red light inside the outer panel. Left fridge on and came back a week later and was warm. Worked fine till then … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
24,097 satisfied customers
My RV Norcold refrigerator does cool in either LP or Shore
My RV Norcold refrigerator does cool in either LP or Shore Power only when my RV is on 12v … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
24,097 satisfied customers
The rear cabin a/c unit is only blowing warm air and no
The rear cabin a/c unit is only blowing warm air and no power is getting to the refrigerator. (Also the refrigerator isn't running off lp.) … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
26,243 satisfied customers
Have a 2001 monaco dynasty....during power outage, frig did
have a 2001 monaco dynasty....during power outage, frig did not come back on … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
24,097 satisfied customers
I have a RM2611 Caravan refrigerator. When plugged in to
I have a RM2611 Caravan refrigerator. When plugged in to 120v if cools on gas but not on AC. When connected to 12V DC the refrigerator does not work at all. 12V power is coming to unit, the 5 amp fuse… read more
Michael Reush
Michael Reush
Master Technician
High School or GED
3,175 satisfied customers
I have a 2006 Monaco Windsor. I don't have any AC power to
I have a 2006 Monaco Windsor. I don't have any AC power to the coach. I had it connected to a 20 amp circuit when it lost power. Connected it to a 50 amp circuit and still no power. Started the genera… read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
24,097 satisfied customers
We have a 2012 Keystone Cougar 5th wheel with a 50amp system.
We have a 2012 Keystone Cougar 5th wheel with a 50amp system. This rig is brand new to us, but we have several years of travel trailer experience. The rig has a WFCO power distribution center and a WF… read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
24,097 satisfied customers
I have a norcold m#662 frig 2 way in my 1987 rv fridge worked fine dur
I have a norcold m#662 frig 2 way in my 1987 rv fridge worked fine during last yrs use stored thru long maine winter now not working I am a licensed gas tech but commercial hvac not rv expertise no di… read more
Michael Reush
Michael Reush
Master Technician
High School or GED
3,175 satisfied customers
My rv has developed a problem. Im plugged into shore power
HI my rv has developed a problem. Im plugged into shore power and the 110v system works fine. 12v from the convertor was working fine but then stopped working. Plug in the house barriers and the 12v s… read more
Michael Reush
Michael Reush
Master Technician
High School or GED
3,175 satisfied customers
I have a brand new Palamino pop-up tent trailer, never used.
I have a brand new Palamino pop-up tent trailer, never used. I am testing it my yard, and Neither the 12V or 120V system works. The 12 V house hattery is fully charged, operates po-up top winch and a … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
24,097 satisfied customers
Can I switch my Dometic Royale to 120V only? I was plugged
Can I switch my Dometic Royale to 120V only? I was plugged into 120V on my seasonal RV site. My propane tank ran out and the pilot in the refrig went out. That apparently caused my refrigerator to shu… read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
24,097 satisfied customers
A battery shorted out in our Monaco motorhome and we lost all
A battery shorted out in our Monaco motorhome and we lost all power WHen we restored power our norcold refrigerator would not come on. None of the buttons on the frig are operable. No light no cooling… read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
24,097 satisfied customers
My norcold fridg has gone dead. I have no power to the panel
My norcold fridg has gone dead. I have no power to the panel between the doors. What do I need to check?… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
26,243 satisfied customers
hi therei was just told that my norcold refrigerator Model DE-250
Hi there I was just told that my Norcold refrigerator Model DE-250-D is broken. It measures 20.5" x 18". I tried to find a replacement online but could not. Do you still offer this model, or - if not … read more
Michael Reush
Michael Reush
Master Technician
High School or GED
3,175 satisfied customers
I have a 1998 Holiday Rambler Endeavor. The TV. as special
I have a 1998 Holiday Rambler Endeavor. The TV. as special electrical box that it plugs into. currently is not working is their a fuse? I Have check the main fuse panel. Any other suggestions… read more
Steve F.
Steve F.
RVIA Certification
Doctoral Degree
443 satisfied customers
shore..inverter..i turned my disconnect switch off then on.my
i have no house power and i'm plugged to shore. Inverter is working and shows a charge. i turned my disconnect switch off then on.my breakers seem to be good. the breaker soliniods back where the batt… read more
Jeff Myers
Jeff Myers
Owner/Service Manager
Undergraduate Studies - Incomplete
198 satisfied customers
Marine: ac..thermostat..shuts..unit on and off and controls the temp)
Marine Refrigerator ac/dc Model# XXXXX My marina had a power outage and when it came back on my " frig" was off. I tried turning it back on with the "thermostat" switch/knob on the inside ( the one th… read more
technotony
technotony
Vocational, Technical or Trade School
212 satisfied customers
Ac..power went out , no interior 12v lights..engine starts..fuses
returned from 3200mi trip,plugged into 50amp,#1 ac started,50amp readout on panel,leveled motorhome, power went out, no interior 12v lights,frig will not switch to gas! jacks will not retract! no read… read more
RV Doctor
RV Doctor
Shop Foreman
Vocational, Technical or Trade Scho
324 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Highly recommend this RV expert. Prompt, good and detailed answers were given. Very willing to help with genuine concern. I will ask for him next time.

JackUSA

Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV.

DutchUSA

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

< Previous | Next >

Meet the Experts:

gene

gene

RV Mechanic

1,100 satisfied customers

28 yrs exp in the industry

Nick

Nick

RVIA Certification

664 satisfied customers

5 years RV repair and reconstruction, Fleetwood RV Training course completion.

Steve F.

Steve F.

RVIA Certification

443 satisfied customers

Journeyman and Master RV technician, Mechanical & Aerospace Engineer. RVIA Technical Consultant

Randall

Randall

RVIA Certification

26,243 satisfied customers

RVDA/RVIA Master Certified Technician with many years experience.

Chris (aka-Moose)

Chris (aka-Moose)

RV Mechanic

2,418 satisfied customers

24 years of experience diagnosing & repairing

Wayne

Wayne

RV Mechanic

2,163 satisfied customers

Work on several type of Rv engine, Trans, brakes

D. Wood

D. Wood

RV Parts Store Owner

205 satisfied customers

Slide Out, Jack & Hitch Specialist

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x