RV

Have RV questions? Ask an RV mechanic online.

Ask an Expert,
Get an Answer ASAP!

Dometic thermstat in an Airstsream RV. I cannot get the

Customer Question
Dometic thermstat in an...

Dometic thermstat in an Airstsream RV. I cannot get the "Program Setting" off of the thermostat so I can just use "Cool Setting" all of the time.

Mechanic's Assistant: What's the make/model/year of your RV?

Airstream 2018, 30' RB Flying Cloud

Mechanic's Assistant: What is the model of your '18 RV?

30 RB

Mechanic's Assistant: Are you fixing your RV yourself? What have you tried so far?

While operating the thermostat, I touched the "Program" button which shows as Program 1 or 2. I do not want to use the program status, only to operate the AC without the program . How do I get the Program Status to not operate?

Mechanic's Assistant: Have you checked the Freon level?

No; however, this is a brand new trailer that has not been on the first trip yet so I suspect the freon level is at max. I think it is just how to set up the thermostat to not show "Program".

Submitted: 4 months ago.Category: RV
Show More
Show Less
Ask Your Own RV Question
Customer reply replied 4 months ago
Dometic prints a small Instruction Booklet that is used to correctly operate the AC Unit in the Airstream Trailer. I did not receive this booklet in this new trailer. Do you have this booklet on a web page that I can go to?
Answered in 28 minutes by:
3/31/2018
RV Mechanic: Randall, RVIA Certification replied 4 months ago
Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 14,623
Experience: RVDA/RVIA Master Certified Technician with many years experience.
Verified

Hi! My name is ***** ***** I can assist you with this. I may need some additional information from you first in order to give a complete answer.

Ask Your Own RV Question
RV Mechanic: Randall, RVIA Certification replied 4 months ago

Y​es. See the attached link for that. If you can't get the thermostat to move off the programming mode. Disconnect it for about 5 minutes and then reset it again as per the manual. Let me know if you need more here as all follow ups are included in our one time fee. No time limit. http://www.primetimerv.com/download/ComponentManuals/Thermostat-DualZoneComfortControl-Dometic-OperatingInstructions.pdf

Ask Your Own RV Question
RV Mechanic: Randall, RVIA Certification replied 4 months ago

Just checking back in to see if perhaps you missed my earlier responses to your question? I do have an RV repair shop and can assist you in sorting out the problem here and suggest a solution. If you need me to resend this information please let me know. Thanks!

Ask Your Own RV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a rv mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Randall Your Own Question
Randall
Randall
Randall, RVIA Certification
Category: RV
Satisfied Customers: 14,623
14,623 Satisfied Customers
Experience: RVDA/RVIA Master Certified Technician with many years experience.

Randall is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV.

DutchUSA

Highly recommend this RV expert. Prompt, good and detailed answers were given. Very willing to help with genuine concern. I will ask for him next time.

JackUSA

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

< Previous | Next >

Meet the Experts:

gene

gene

RV Mechanic

1,100 satisfied customers

28 yrs exp in the industry

Nick

Nick

RVIA Certification

664 satisfied customers

5 years RV repair and reconstruction, Fleetwood RV Training course completion.

Steve F.

Steve F.

RVIA Certification

443 satisfied customers

Journeyman and Master RV technician, Mechanical & Aerospace Engineer. RVIA Technical Consultant

Randall

Randall

RVIA Certification

14,623 satisfied customers

RVDA/RVIA Master Certified Technician with many years experience.

Robert

Robert

RV Mechanic

13,792 satisfied customers

18 yrs. RV experience including Cummins North West, Country Coach, Monaco Coach - vendor certified.

Wayne

Wayne

RV Mechanic

995 satisfied customers

Work on several type of Rv engine, Trans, brakes

Chris (aka-Moose)

Chris (aka-Moose)

RV Mechanic

514 satisfied customers

16 years of experience

< Previous | Next >

Related RV Questions
2014 flying cloud 25. On a trip with power hookup and
2014 flying cloud 25. On a trip with power hookup and refrigerator not getting cold. Showing 60 … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,792 satisfied customers
I just had a 30 amp receptacle installed in my driveway to
I just had a 30 amp receptacle installed in my driveway to power my "new" 2016 Airstream Flying Cloud. I plugged it in a turned on the AC... it ran for a minute and then stopped. Control now displays … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,623 satisfied customers
My dometic comfort control center for ac will not re-set
my dometic comfort control center for ac will not re-set mode … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,623 satisfied customers
Dometic AC in RV is flashing E1 instead of turning on. How
Dometic AC in RV is flashing E1 instead of turning on … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,623 satisfied customers
How many pound of pressure should my trailer tires be. It
How many pound of pressure should my trailer tires be. It probably depends on the trailer I imagine. … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,623 satisfied customers
My ac system on my 2007 starcraft travel star trailer keeps
my ac system on my 2007 starcraft travel star trailer keeps cutting off after a few minutes … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,623 satisfied customers
Airstream Trailer - LP gas range cooktop with spark ignition
Airstream Trailer - LP gas range cooktop with spark ignition - brand new, won't light. LP tanks are full and turned on. … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,623 satisfied customers
Significant difference between the thermostat displayed
Significant difference between the thermostat displayed temperature when the system is on and whenthe system is off. I have a 2018 Airstream Globetrotter. When the unit is off, the Inside temperature … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,623 satisfied customers
Do you have any mechanics in the Peoria Arizona area that
do you have any mechanics in the Peoria Arizona area that could look at my RV AC unit, my thermostat is not recognizing zone 2 after I tried to install an easy start on the ac unit. … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,623 satisfied customers
I own a 2014 Flying Cloud AirStream. I hate the Dometic
I own a 2014 Flying Cloud AirStream. I hate the Dometic programable thermostat that controls the air conditioner and heater. I think you need a PHD from MIT to make it function reliably. Can I swap ou… read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,623 satisfied customers
No ac but when I put it on furance the ac and the heat turn
no ac but when I put it on furance the ac and the heat turn on … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,623 satisfied customers
My Dometic controls for AC and furnace indicate only 29 to
My Dometic controls for AC and furnace indicate only 29 to 32 degrees. The AC ones on and the fan works … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,623 satisfied customers
I have an Airstream flying cloud 23fb. The air conditioner
I have an Airstream flying cloud 23fb. The air conditioner is not working consistently. … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,623 satisfied customers
Our ac unit in our bedroom is not cooling our bedroom at
Our ac unit in our bedroom is not cooling our bedroom at all … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,623 satisfied customers
I have an older airstream. I have a penguin heat pump series
I have an older airstream. I have a penguin heat pump series 630215. It is hot here. I replaced the breaker. But after about 15 minutes in 107 degree weather the breaker trips. I just had it serviced … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,623 satisfied customers
I purchased a used travel trailer with dometic single zone
I purchased a used travel trailer with dometic single zone lcd thermostat. It is wired wrong. AC works perfect. When switched to heat, both heat and AC come on. How can I get a wiring diagram? Gerry … read more
Randall
Randall
RVIA Certification
Vocational, Technical or Trade Scho
14,623 satisfied customers
I have a dometic thermostat in my rv. and it is showing a
I have a dometic thermostat in my rv. and it is showing a code E7 when I try and use the air conditioner … read more
Robert
Robert
RV Mechanic
Vocational, Technical or Trade Scho
13,792 satisfied customers
Gfi breaker tripped will only stay in reset with dometic
gfi breaker tripped will only stay in reset with dometic frig off … read more
Wayne
Wayne
RV Mechanic
Vocational, Technical or Trade Scho
995 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x