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My norcold not cooling in my RV. Don't know haven't gone on…

Customer Question
My norcold not cooling...

My norcold not cooling in my RV

Mechanic's Assistant: I'll do all I can to help. How long have you been dealing with this?

Don't know haven't gone on a trip for a year,it was working then

Mechanic's Assistant: Do you plan on doing the work yourself?

If l can l would like than

Mechanic's Assistant: Anything else we should know to help you best?

I don't think so

Submitted: 3 months ago.Category: RV
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Answered in 4 minutes by:
3/29/2018
RV Mechanic: peterpete190, Auto Technician replied 3 months ago
peterpete190
peterpete190, Auto Technician
Category: RV
Satisfied Customers: 32,903
Experience: Over 17 years diagnosing and repairing various model vehicles.
Verified

Hi, my name is ***** ***** I will be happy to assist with this today.In some cases, I may need more info to assist better.I apologize for any delay.
I am here Sundays through Thursdays from around 5 am to 2 pm Mountain time.If you respond and I do not respond back right away I will do so as soon as I can.

Just to be sure is this your fridge not working?

Do you hear the burner lighting and burning at the back of it with it switched on propane or does it work at all on electric when plugged into shore power?

Let me know,thanks Pete.

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Customer reply replied 3 months ago
Can we check this out and get back with you?
Customer reply replied 3 months ago
It does not work at all on electricity. When we
turned it to propane. We realized we were out of propane.
RV Mechanic: peterpete190, Auto Technician replied 3 months ago

O.k., if it does not work at all on electric check and make sure the circuit breaker did not trip or that a fuse had not shorted out causing this issue here.I am not showing the circuit breaker or fuse locations for your model myself here so I would check all circuit breakers and fuses.

If these are all o.k. I suspect it may not work on propane either.This can be due to a fault with the control board.Your fridge uses a control board to operate it.This is a common component that can fail to cause an issue like this here.

You will need to have the fridge tested to see if the control board needs replaced or if another component like the thermistor has failed to need to be replaced ( another common component ).This is usually best done by an appliance repair facility or an RV repair facility to determine which is the cause, unfortunately.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service, your 5-star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.I work on delivering the best answer and help here but in some cases, it can be difficult to do without seeing the vehicle.

Thanks, Pete

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peterpete190
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Satisfied Customers: 32,903
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Experience: Over 17 years diagnosing and repairing various model vehicles.

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